ホテル コラソン メキシカーノ

眺めの良いテラスでの朝食はスタッフがホスピタリティに溢れ 、美味しく最高でした

ロケーションは静かでスタッフの対応もよかったです。

ホテルズドットコムのサイトに記載されている内容と違う事が有って困った。ホテル側は「現在はこうなってます」と言う返事だった。英語はほぼ通じない。Google翻訳で会話するしかないので言ってる事がイマイチわからないまま。せっかく楽しみに行ったのにトラブルは嫌だったので、「あーわかりました」と終わらせた。行く前に送ったメールに返信無し。一通だけ大分遅れて来たメールに「It’s okay 」の一言。送迎付きと書いてあったが迎えに来てもらえず、ドライヤーも貸してもらえず。(もちろん事前にメールでオーダーしたが)

トイレを開けると悪臭がしました。 翌早朝のタクシーを頼んでおいたのですが、通じていなかったようで、フロントで再依頼しました。でも翌朝普通のタクシーが来ると思って待っていたら、ホテルのプライベートタクシーで、フロントに早めに降りていたのに声もかけずで出発が遅くなりました。

Room was not like on picture stayed only 1 night maybe other room are better but didn’t not like our was staying several night and didn’t even have a closet or dresser to put clothes in we did have breakfast there that was great

If you want to experience Guanajuato and their streets going up and down the hills this is your spot going up to the hotel was an experience a good one.

Buen desayuno, el hotel se encuentra en muy buena ubicación y en buenas condiciones

Excelente ubicación, muy amables el personal, regresaría a hospedarme en este hotel

En ningún momento hace referencia que esl hotel esta muy lejos del centro para ir caminando a dejar tu auto y después subir por una serie de callejones o calles , bastante difíciles para personas de la tercera edad.

We arrived at the hotel sign at 6:30 am. We waited until someone pass by the callejón to ask where the hotel lobby was ,i asked if We could check in early and he said no that They were completely full that we had to wait until 3 pm to check in there is no lobby To sit we fell asleep sitting on a chair for 2 hours,we walked downtown’s main square And booked an activity to go to Dolores Hidalgo and San Miguel Allende at 10:30am. We went back to the hotel to get Something from our suitcase as we were Waiting a couple came to the reception desk to check in and they also ask about early check in and they said YES to them for a FEE of 800 pesos , at the time I didn’t say anything because we had to go to our trip, We came back at 7 pm. And our luggage was still in the same place where we left it A different person was at the desk still no room I had to show identification again to be checked in again we finally got help to our room after a steep walk and 35 steps we got to our room in the 3rd floor the very Top, we didn’t leave because we were to tired, next morning we went to breakfast at The hotel which was very good, I booked The Holliday In express at Silao, I told that because of my high blood pressure I couldn’t stay in the room he never offered a Different room to accommodate us so we left, I never mentioned to him the reason we were leaving was because he didn’t offer us early check in. He told us the hotel was completely full that we had to wait until 3pm, Txs

Buen lugar, buena vista y excelente atención. Pero no hay donde dejar el carro y la opción es dejarlo en la plaza y tomar taxi.

No hot water the 1st night, wifi was down and the TV was not working. Breakfast was good and staff at the breakfast was very nice and attentive. Place has a nice view and everything is walking distance. Parking you have to park at the suites corazon mexicano and get a taxi to take you up to the corazon mexicano.

If you can rent one of the rooms with a view, rent it. Preferably ask for the ones not in front of the breakfast area, that one doesn't have the same view and the price is the same. Beautiful place, convenient location.

It's not easy to find the location.

This was our second time visiting Hotel Corazon and as always we enjoyed our stay with one exception. The room that was provided for us, two large men, was ok but the bathroom was so small. The shower toilet and sink were contained in one area and we were constantly bumping into the wall and the shelf. The shower curtain was merely a suggestion. Also the doorway into the bathroom was short and we needed to duck to get in, having bumped our head on several occasions. The staff is great. The service in the breakfast terraza is wonderful. Our cleaning lady was really sweet and immediately helped us out with getting us a fan for our room and glasses for some celebratory cocktails. Although we asked for a room close to the terraza to enjoy the views which is always amazing in Guanajuato, we should have received a room large enough to accommodate two big guys. We will definitely be back to visit and will choose Hotel Corazon again however we will ask for more spacious accommodations next time.

Muy atentos el desayuno muy rico sano solo que las toallas de baño no me las cambiaron pero todo bien 8 de 10

Everything was great!

Todo muy bien excelente atención todo muy limpio y los trabajadores muy amables lo recomiendo y todo muy sercas del hotel

Bonito hotel, muy bien situado. El personal de la recepción es fenomenal : sonrisa, ayuda, encontrando soluciones. La terraza del desayuno es espectacular. La cama excelente, la ducha no tenía agua caliente a las 7 y media de la mańana (hora punto?). Únicos comentarios : cabellos de un huésped anterior en el cuarto de baño y sobre la mesita al lado de la cama; y otros huéspedes que hicieron a fiesta subiendo y bajando las escaleras con un ruido escandaloso y gritando hasta la 1 de la madrugada. Me gusta el hotel, pero no dormí bien.

Muy buen hotel