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The room was dirty insect cockroaches I tried to open the main door it was locked the card failed. This happened once

El hotel tiene pésimas sábanas y toallas. Son muy limitados en el Servicio

Rooms are clean and nice. Air conditioners worked great. It is on a very loud noisy street. There are always loud guests walking around or playing loud music. The receptionist was terrible. I tried to check in after driving for 17+ hours and was told to wait a few minutes because she was counting money. It had been 15 minutes of sitting in the lobby when we finally asked again if we could get our room. She had an attitude about and told us to wait again. We told her we had an online reservation and she immediately blamed us and said well why didn’t you say that in the first place? She never asked us. I’ve stayed here twice but this last time will definitely be the last.

The staff older matue lady did not know how to charged my credit card. I provided to national banks credit cards and she still claimed it wasnt going through. She then suggested some sort of transfering the funds which would have been expensive and nit safe. i went back to the app and pay for the reservation with the same card she claimed was not working. I strogly believe she needs more training in regards to the card. She also stated that i will have to cancel my other reservation. I told her i dont needto do anything especially if I didnt pay for it. She still call her manager and ask if she was going to get in trouble if I didnt cancel my original reservation. I do want to thank her for upgrading from 2 beds to king size bed. The restaurant breakfast was excellent.

The staff were exceptional. It was loud, with several groups talking in the parking lot until well past midnight.

Me gusta que tiene frigobar y cafetera además de servicio a la habitación el restaurante es muy bueno.

Excelentes espacios en el estacionamiento

Everyone was courteous except the front desk lady. She was rude and had attitude. She only charged my card for one room instead of both rooms. She lied about my card declining the 2nd time and was set on charging cash and would not try to run my card again she said cash or she would cancel one of my room bookings. I have no idea why she couldn't charge both rooms on one transaction. Not once did i get a notification from my card that they declined the transaction. Both rooms were clean, one room had a weird smell to it. The restaurant had amazing food and friendly staff.

Great

El personal fue amable, la habitación estaba limpia, solo no me gustaron las llaves del lavamanos, eran como de regadra y se batallaba para abrirlar y aparte encontramos un par de calcetines debajo del tocador que no era de nosotros

La habitación se encontraba en excelente estado y la atención del personal es de primera calidad.

todo muy viejo, con aspecto sucio y con olor desagradable

Todo muy bien 👍

Excelente ubicación, habitación impecable, rápido check-in, definitivamente es una gran opción.

Todo estuvo muy bien! Por parte del Hotel! Atención amable, rápida, el cuarto limpio, solo el ruido del exterior (vecinos de cuartos) pero es ajeno al hotel.

La habitación esta limpia, sin embargo los baños necesitan Mantto o mejorar ventilación, se muestran manchas de moho en techo, no es bueno para la salud....

Me atendieron muy rapido, todo estuvo bien

Excelente servicio y limpieza en habitación

Buen hotel

Habitación muy limpia, el personal trato muy bien y los servicios excelentes