ザ ミント リゾート イスラ ムヘーレス

英語が喋れるスタッフが少なく部屋を掃除してくれたときに部屋の電気をつけるためのカードが持って行かれてしまっておりそれをロビーで説明しても全く理解してもらえず新しいカードが発行されるまで時間がかかった。また床が掃除されていないのであまり清潔には感じなかった。また利用したいとは思わなかった

Staff was friendly and hotel was clean.

Very nice staff, clean rooms.

We enjoyed our stay. Any problems were resolved immediately. Only problem we had was the elevator didn’t work the last day but one of the men from the front desk came up to the 3rd floor and carried our luggage down. The view was perfect, pool was clean and cool. We had a massage one day there and that was the best. Parking was convenient right at the hotel. Location was easy to walk from to anywhere downtown.

Muy cómoda habitación y de excelente tamaño

Cleanliness could be improved, please put a lid on the toilet bin! There was daily cleaning but perhaps not enough time, but staff friendly. Room large with adequate furnishings and large balcony with chairs, but really needed a table Pool small and east facing so little sunlight after noon. Reception staff friendly. No room for changeing or showering if you have a late flight. Reception east facing also with no doors so wind blew though into hallways and into bar/restaurant which made it very cold.

Room smelled bad. Bed was terrible, my back hurt every day.

Meh. It was not my favorite place to stay, honestly. It was clean. Showers were hot. Thats about it.

The location is amazing, gorgeous views from room of ocean and a nice, quiet area, it’s close to all the action and so many fantastic places! The front of the hotel, sitting and restaurant and pool area is very relaxing. The room was large-bedding and furniture were great! Fridge and espresso machine, with two bottles of water everyday were appreciated. The shower was inconsistent all week with scalding hot water not getting cooler. We wish we could’ve gotten more towels, washcloths, etc, and the bathroom floors were never really clean enough. The rest of the room was clean and housekeeping did a great job. The spa had great massage services! If the showers were fixed and we could get hand towels/washcloths, and more towels we’d start here again in a heartbeat!

Room to light from Street lights Great staff!

Our room was fine. Just very bland. Nothing on the walls and plain. There was only a sheet on the bed for bedding and I woke up freezing in the middle of the night with nothing extra to cover myself with. I had to use a bathroom towel to cover myself. The room is very large which is nice if you have to stay for more than a night like we did and the bathroom shower was probably the best part of the space we had. It was right on the ocean, which was beautiful, I would stay again if we had to, but a little more style and decor to the room would make the stay more enjoyable.

The staff were nice and room clean!

Todo muy bonito y muy bueno

Es la tercera ocasión que me hospedó en The Mint, quiero destacar la atención de parte de la recepcionista Candy, muy atenta en todos sentidos, el hotel cuenta con alberca y restaurante, las habitaciones bastante amplias, muy cerca de Playa Norte seguro vuelvo pronto!!

Loved the location, rooms spacious and clean, coffee maker in room did not work and a few problems with shower head but all in all good stay.

Was a gorgeous place with great staff!

Staff and cleanliness

Todo bien

Room was clean.

Great location, excellent staff (special thanks to Alejandra) clean and comfortable stay. Great overall hotel experience.