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The property is in a great location within walking distance to Souk El Had, which is exactly what I was looking for. It does need updating as the rooms are very outdated, but were comfortable. The front desk staff are very nice and helpful. There is however a manager that is usually downstairs that could be a bit more professional. He did not realize that I understand the local language and was rudely talking about me to another staff complaining about me eating a snack in the lobby area. I also saw him behave the same way around other guests.

Ok, so I stayed at this hotel 18 years ago when it was Ibis Hotel. It was adequate then, and it still is now that it has changed names a couple of times and is called Anna Hotel. It doesn't seem to have changed much since the times of Ibis, however it somehow feels like a work in progress. I like this hotel for a couple of reasons mainly, first is its location, and second: the swimming pool. Location, for me, couldn't be any better. It's right next to Souq El-had, one of the biggest traditional markets in Morocco. And there are many restaurants and coffee shops nearby as well. The swimming pool is just awesome. It's big, always clean. Now the things I didn't like. I hadn't made a reservation when I walked in to the hotel, and I asked them for the price of a family suite, but the price I was given was much higher than the one I saw online. I asked them if they would match the online price, which would benefit them since they wouldn't be paying the online site fees, but I was astonished that they refused to do so. The front desk clerk actually advised me to make the booking online. So I did. I booked a suite, which I must say was a bit disappointing. The suited was comprised of two separate bedrooms, both of which opened into a small entrance hall, or sitting area, and on one side was the bathroom . However this sitting area had nothing to sit on, not even a carpet. The A/C was available in the main bedroom, but not in the other one, and shower drain always flooded.

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goed

Som vanligt får man vad man betalar för. Jag valde ett billigare hotell som låg nära Souk El Had. Det är ett mysigt hotell som verkar familjeägt. Personalen är vänliga. Rummet var rent men lite slitet. Vattnet i vårt rum slutade fungera på morgonen så kunde inte duscha, spola i toaletten eller tvätta händerna. Men de gav oss ett annat rum att utfärda våra behov i istället. Vänliga och lösningsorienterade, de kompenserade oss med frukost. +Kundvård, hjälpsamma +Geografisk plats -Lite slitet hotell