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とても素敵なリアドでした。是非おススメします！従業員は大変親切で、夜遅くに到着したのですが、お部屋をアップグレードして下さったり、時間外にも関わらず快くハマムのマッサージをして下さりました。無料のwifiや朝食ビュッフェ、清潔なお部屋、観光地や空港へのアクセス、現地ツアーの案内など、サービスが素晴らしかったです。

とても素敵なホテルでした。インテリアも大変センスが良く、従業員もみなフレンドリーで快適な滞在でした。宿泊代はこのレベルのホテルにしては大変リーズナブルなのです。ただ、所在地がメディナの路地の大変わかりづらいところにあり、事前に電話をして迎えに来てもらうことが必要です。まあ、そこがフェズの魅力のひとつでもあるのですが。

メディナの中にあるため夜はまったく外出できない。部屋は寒く汚い、メゾネットタイプはおしゃれかもしれないが二階の部分（トイレ・風呂）は暖かいが一階部分は非常に寒い。暖房機が非常にうるさい！入り口には鍵もなく立てつけが悪いので寒いことこの上なし。久しぶりに最悪のホテル滞在でした。食事もおいしくない、でも外に食べにも行けない。

とても素敵なホテルでした。是非おすすめします。 hotels.comでみた地図が違っていました。地図ではホテルは新市街でしたが、実際の位置はメディナの中です。

I’ll start with the good. The location is great and the staff with the exception of the general manager is very kind and eager, going out of their way to be helpful! The general manager put us off from the start. He really wanted to control every aspect of our stay in the city and was very critical of us for booking restaurants and tours on our own . In fact, one tour company that we used said they had many problems with our Riad not sending the guests on the tours they had pre- booked with them. There was definite tension between the two parties leaving us to question who to trust. Our hotel manager kept warning us that we would be taken advantage of by sellers . None of this made us feel good about our choices! The hotel is very beautiful in its architecture but definitely needs updating in its furnishings. The rooms are not the comfort level one expects for the price ( i.e. the linens and pillows are not good quality, there is a lack of basic incidentals like Kleenex , the bathroom lighting is insufficient, and the furniture is stained and worn. Overall I would not recommend this hotel for the price. Also beware of the room you are booking.., our friends had no shower and had to go up 6 steep stairs to use their bathroom.

The room was not fully clean, previous guests left their mop and rake and it was not cleaned properly. The staff it’s very friendly and always happy to help . Location it’s amazing

Beautiful place.

Beautiful inside, nice rooms and staff nice. Breakfast solid too. Only issue is our room was on the bottom floor and near the kitchen (so could hear dishes being washed) and the bathroom seemed to share a window with a families living room. Overall it didn't really affect us but I suspect experience would be better in a room higher up in the building.

This place is not even a 1-start hotel.

Property was nice but not overwhelming. austere would be the way to describe the decor. The rooms were a good size and service was good. But overall, there was nothing memorable about this Riad. Also, as is true for most riads in the Medina, one would have to be picked at the nearest car access and be transported by luggage service to the Riad itself. We are used to this, but Dar Bensouda was quite much farther than what would be typical. Good place, but given stiff competition of riads in Marrakech (so many great options at this price level), will likely not come back…

A beautiful 16th Century Fes Palace. We had a comfortable room on the ground floor just off the central courtyard. Roof terrace with commanding views of the city. Very helpful manager and staff. Good Moroccan breakfast and dinner available.

This Riad is lo ated i side the Medina so its advisable to call ahead 20 minutes prior to arrival so a porter can take you and your luggage directly through the maze that is the Fez medina. The hotel can book a private 4 hour tour of the medina with a local guide for $40 Euro and ask if Omar can guide for you. Well worth it! For dinner you can dine in or dine nearby Ruined Garden restaurant. Suggest downloading the Map.Me app to help you navigate around the Medinas in Morroco

It was place to relax

Dar Bensouda was a lovely oasis of calm in the middle of the Fes medina! When I say “in the middle”, I mean it - so definitely take the option to have a porter meet you with a cart to help you with your bags through the medina! It’s a gorgeous place and reception was super helpful with helping me get in touch with my upcoming desert tour operator to arrange pick up times at location when they initially weren’t answering. Also definitely try their in-hotel hammam and their restaurant too for dinner while you are staying there! I noticed some reviews mentioned a bad smell but that was not the experience for me, throughout the hotel they had that lovely scent infuser like you get in luxury spas which I really enjoyed. Only stayed for one night as I was travelling through from Chefchaouen but wished I could have stayed longer!

Et flott hotell i historiske omgivelser. Prima takterrasse og hotellrestaurant.

New Years dinner and celebration was fantastic. Staff very friendly and professional. Highly recommended.

Das Haus ist EINE Oase der Ruhe und Eleganz. Es erinnert an ein Palace oder Minarett. Das Haus strahlt Ruhe aus. Die Zimmer sind perfekt dekoriert und sehr sehr sauber. Das Personal einfach freundlich und diskret. Ich liebe dieses Hause und deine Leute!!

Very cool riad built in the 17th century

Love the place. Staff is the best. Views are great.

This was dep in the medinah— not easy to get to and it was extremely noisy. A decent road but not a 5 star experience.