フレジ ホテル アンド スパ

Réservation faite en ligne avec paiement sur place ....à mon arrivée pas de chambre disponible, aucune aide de la part de la réception de l hôtel, aucun respect et aucune amabilité voire humanité.... Je ne renouvellerai sûrement pas mon expérience...

J’y ai passé un très agréable séjour, la chambre est confortable et propre et la vue sur mer très jolie; mais le liner de la piscine a besoin d’être changé.

L’hôtel est vétuste, ne pas se fier aux photos. Le personnel est aux petits soins. L’emplacement est excellent. La vue des chambres est belle.

This property is in great location, right next to medina, and this is the biggest positive point for it. Property has nice flowers in the front but the building is extremely old on the inside and outside. When we arrived around 1pm and asked if our room was ready (sometimes this can be the case per my experience tralelling to multiple other countrirs), i was told that it was not (which was Ok), and that a real check in time per Expedia was wrong and it was 3pm, not 2 pm. The receptionist lady mentionrd that service in Morocco is very different from service elsewhere and i should not be expecting too much. Our room was outdated; there was no balcony as the picture showed on Expedia. The room and bed were clean. Towels were so old that they were gray in color and had holes. Safe did not work. The only iron on the property was broken. The gentleman who helped with our bags was very helpful and very nice. The restaurant on the property was good and had a nice view. Taxi service offered in the lobby was 100 dirham in cash paid to the hotel for a 10-minute ride, which i feel like was too much for the distance and time of the driver.

It appears to have been a grand hotel at some point in the past but it is clear that it has not been maintained to that level for many years. For example, Bathroom door didn’t close, furniture were worn out. Place definitely needs a paint job. However the place was clean with nice view of the water and the pool area was nice. Location is great, close to the Medina. So I would say it’s good value if you don’t expect much and don’t mind the appearance too much.

We have a really nice room, it wasn't cheap tho so sad it wasn't clean, it has a balcony where I was tryin to play with my kids but was really dusty. I got two cribs for my babies but whit not mattress, juts some puffy quilts that kind of save the situation lol anyway I was there only for a night, we did went to another hotel for dinner and it was cheaper and was looking more modern and better. Not bad for a un planing trip, will save you!

Very run down staff nice but more 2 star than 4. Wouldn’t stay here again location is great to be fair

Nice view from the balcony Very helpful staff Walking distance to everywhere

Not clearly 4 stars…

We booked Fredj Hotel and Spa as a (more expensive) treat near the end of our long holiday in Spain & Morocco. Very disappointed to say the least. We booked for 3 nights/4 days. Challenges.... - our room lock did not work. After repeated promises that this would be fixed we were moved to a new room late on second day. - no towels! (not to mention no robes and slippers as advertised!). Finally received ONE bath towel and ONE hand towel after 2 nights at the hotel. - water bottles only on day 1 (never replenished) - safe didn't work in 1st or 2nd room (again, many promises to have fixes) - phone didn't work in 1st room (2 days) - mini bar (fridge) didn't work/cool. Staff were very nice and tried to cope with many many complaints as we weren't the only dissatisfied customers. Not anything as advertised.

It’s sad to see a hotel like this in such a terrible state. It almost looks abandoned from outside, very low maintenance of the amenities. However, the location is great, close to the Kasbah and old Medina, staff very friendly, breakfast is very nice, great view from the room’s balcony. The hotel needs some serious renovation though. It deserves better.

Aucune prestation de l’hôtel disponible. Spa, massage. Aucun buffet disponible lors de notre petite déjeuner ( nous sommes partis sans prendre le petit déjeuner

We stayed in Fredj hotel for 7 nights And for 5 of those nights we had NO hot water ! We could not shower. I had to pay for a hamaam outside in the local area just to get clean. I had to ask for towels too cos the cleaner would not leave any towels. Breakfast was just ok. They were slow to refill things when they were finished. I am still waiting for a refund for them 5 days as they said I could claim A refund from Expedia for not having any hot water. Also the hotel staff seemed so unbothered that we were suffering with no hot water in cold December. It was awful !!!

Mooie accommodatie, schoon, rustig. Personeel vriendelijk en behulpzaam.

Very friendly reception, breakfast and cleaning staff. The man in front of the hotel was extremely helpful and friendly. Therefore I recommend the hotel, but the hotel needs some investment to be up top date, especially the rooms.

Camera. Un disastro: fatiscente, intonaco staccato dalle pareti. Parquet sollevato, porta del bagno bloccata, tutto a causa dell'umidità. Doccia con parete a vetri instabile, asciugamani logori. La prima sera non c'era acqua calda: doccia fredda. Richiesto di sistemare o cambiare camera. Garantita una manutenzione. Sera seguente niente acqua calda: boiler acceso nel momento del mio ritorno in albergo. Al mattino dopo l'acqua calda era a tratti bianca (non trasparente, bianca!) e marrone. Dettagli. Internet presente solo in alcune aree. Poco personale parla l'inglese.

Zwembad was matig veroets

Fint gammalt lyxhotell som är något slitet. Grymt läge, trevlig personal, bra frukost och grym utsikt från balkongen.

Staff was great. We had a beautiful view of the sea and Medina. Very relaxing. Parking was on site. Areas for improvement include laundering curtains. There is some water damage on walls and shower could use a deep cleansing. It appears hotel is working on it. Breakfast is fair. Pool is nice but it’s not the pool you may see in pictures. That one is the hotel across from Fred’s. We would consider staying here again. Has potential and location to Medina is about 10-15” walk. All hills. Near the American Legation museum which is a well kept secret.

La experiencia en general bien, la habitación amplia. No hay spa, esta cerrado