イヴェルナージュ ホテル アンド スパ

スタッフの感じもよく、部屋はそれなりに快適でした。ホテルの周囲が夜非常にうるさいのと、朝食のセッティングに清潔感がなかったのがマイナスポイントです。

フロントの対応、ベルボーイの対応は凄い感じがよかった。しかしディナーも朝食もウェイターの対応がよくない(-_-) 部屋は普通だが、壁が薄く隣の外国人のXxXが激しいのが筒抜けだった。 コンセントの数も少ないのでモバイル充電に困る。コンセント変換アダプターを忘れたことメールしたが、一週間経つがまだ連絡なし。

受付のスタッフは英語が話せ、丁寧な対応。ロビーには、別の案内係の女性が居て、非常にフレンドリー。ベルボーイも親切で、愛想が良い。部屋はそれ程広くは無いが、十分な広さで、何よりも清潔で掃除が行き届いている。バレンタインの前日だった為か、バスルームにバラの花びらを散りばめていたのが、お洒落。ホテル内のレストランの味とサービスの質の高さは、感動もの！客筋は殆ど欧米人だったが、非常に日本人向けするホテルだと思う。

マラケシュ旧市街の活気と混沌にすっかり疲れ果てていた身体をしっかり癒してもらいました。SPAも体験、ちょっと力が強めで痛かったのですが、十分に癒されました。ホテルの食事も非常においしく、リゾットを食べたのですが人生で一番うまいリゾットをまさかモロッコで食べることになるとは思いませんでした。満足です。ぜひお薦めしたいと思います。

Increíble! Desde el check in, el restaurant,.la alberca, desayuno incluido muy bueno y mucha variedad. Los masajes en el Spa muy ricos!

Beautiful hotel and friendly and helpful staff

Location is good just 10 to 15 minutes walk to the center. Pool and roof top bar is a plus. Overall recommended

Friendly staff. Helpful! Would stay again!

It was fine but the sky bar is excellent Pool looks nicer in photos

Very good overall

Super accueil, et séjour confortable, établissement idéalement situé non loin du centre historique ainsi que du gueliz ! Staff super sympa et attentionné, sens très affirmé du service ! Personnel très professionnel et au Top ! Idéal pour un court séjour ou plus long. Vous recommande le SPA ! A vous de jouer !

Well positioned hotel in a nice neighborhood with good access to good restaurants at the hotel and surroundings. Easy walk of 10-15 min to the square and city centre. Room clean and spacious and good variety for breakfast. Friendly staff.

Crew was super vriendelijk en behulpzaam vooral karima spa was geweldig en schoon de kamer was prachtig en schoon en is ook op een top locatie ik raad dit hotel zeker aan

Nice place but air con only blowing warm in the four rooms I booked.

The negative feedback is not as much for the hotel itself but the unbearable noise around the property. Internal noise in the room from machine next door and luckily the staff was kind and changed my room for an acceptable one. But the external noise from the rooftop bar of this hotel and the Nobu hotel across the road was deafening!!!! Impossible to sleep until well past midnight. Families with kids should stay well away. Hivernage is a terrible area of Marrakesh, noisy party at every corner. It was a mistake not to stay at a riad inside the Medina.

My recent stay at Hivernage Hotel and Spa was overall pleasant, thanks to the incredible staff and their dedication to guest satisfaction. The hotel staff went above and beyond, and the service in the restaurant was particularly exemplary. Imad, one of the servers, handled a minor issue with professionalism and kindness when I found a hair in my food. While this was disappointing, he made every effort to make up for it, which I truly appreciated. Karima at the front desk was outstanding—she went above and beyond to accommodate my requests, making my stay much more enjoyable. Fadua (from client relations, I believe—apologies if the spelling is incorrect) was also incredibly kind and attentive. While the staff was exceptional, there are a few areas for improvement. The beds and pillows are much too hard, which affected my sleep quality. Additionally, the windows on the Nobu side of the hotel need better soundproofing, as outside noise was quite disruptive at times. If you’re planning a stay, I’d recommend requesting a room on the Sofitel side for a quieter experience. Thank you again to the wonderful staff for their warmth and professionalism—it made a significant difference during my stay. With a few adjustments, this hotel has the potential to offer an even better guest experience.

I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.

Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.

The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.