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Breakfast could be better with fresh fruits

chambre négligée : pb électricité et vitres très sales

It was ok , some staff were great - check in staff less than impressive. Nice place but definitely not 5 Star

Hotel con un rapporto qualità prezzo decisamente mediocre. Il prezzo è elevato ma la qualità della stanza è decisamente mediocre. La manutenzione della struttura e delle stanze lascia a desiderare. Tuttavia la pulizia della stanza è su un livello accettabile. Il servizio è gentile e disponibile. Non ho fatto colazione e non ho usato il ristorante per cui non posso dare giudizi. La posizione dell'hotel è piuttosto strategica. Nella zona ci sono parecchi ristoranti raggiungibili a piedi.

Salle de bains à l’ancienne Miroir trop éloigné au fond du lavabo Lumière trop faible sans le couloir pour utiliser clé miroir pour maquillage! Cintres assez bizarres.., Sinon repas corrects et plutôt bonne ambiance

It is a fairly pleasant hotel with the most staff people I've ever seen, seemingly eager to help you. It's almost fawning. But there are holes. The rooms have lovely light fixtures which manage to cover up most of the light sources. With EVERYTHING turned on, the room is extremely dark. Plus odd 'amenities.' Like, there's a hot water pot in the room, but no coffee or cups to use with it. When I asked for some, they looked at me like I was nuts, provide cups and offered to room service me coffee (at my expense, of course.) Lots of things like that-- like a big, beautiful closet with NO hangers! (When I asked for hangers, again, a look like I was a crazy person-- they had a maid bring me 4 hangers, none of which matched. ). The location is a little on the shady, uncomfortable side but I was okay with it (I would not have gone out at night though.) And finally, it is WAY overpriced for what you get. One of the most expensive hotel rooms I've ever had, but way lacking in value for that-- I was there because I met a tour group there but came in a day early. Their web site/email system is a zero too-- I wrote 4 times about my early arrival and connecting with the tour group (so I would not have to change rooms) and never got any reply. They were 'ready' for me with it when I checked in, but why no replies. I also left something in my room I would have liked them to ship and would have paid for it- but again, no reply to emails. All in all, an experience I would not recommend.

So you of not recommend this hotel.

The property was mediocre at best. The people who work there make the stay terrible. With the exception of a few women waitresses who were nice and 1 male waiter, they were awful. Pretentious as ever and thinking you were staying in THEIR hotel. It was a shame as the property could be a lot better.

Un hôtel honteux. Cinq étoiles honteux pitoyable je demande le remboursement immédiat de chambre était sombre illustre.

Very nice property. The restaurant was very pricey, and the service was fair. The front desk personnel were nice, and helpful.

The hotel was nice. Only issue was the A/C for the rooms would not cool the room.

Hotel de 5* un poco viejo. Personal amable y restaurante con comida de calidad. La primera noche hubo mucho ruido y resultó difícil conciliar el sueño. Cama muy còmoda.

Facturation incompréhensible. Nuitées et Petit déjeuners déjà pré payés. Restant taxes de séjour et restauration. A la lecture des relevés de consommation, l'hôtel m'a surchargé de 200 dirham. J'ai demandé une explication, le réceptionniste m'expliquer que c'est à cause du taux de change. Sérieusement ???!!! Je lui ai répondu ok du moment que c'est indiqué dans la facture finale. Le lendemain au départ, quel surprise, les 200 dirham de taux de change s'est déplacés en consommation restaurant. Le problème c'est que la somme détaillée de consommation ne correspond pas. Et oui les consommations ont été surévaluées de 200 dirham. C'est pas grave pour le réceptionniste. On fait une facture vite fait avec Excel sans détail et tout va bien. Première fois dans cet hôtel et ce sera la dernière.

Hotel tres oster.ne merite pas ses 5 étoiles. Décoration triste et vieille. Rideaux de la chambre déchirés. Trop cher pour ce que c'est.

Everyone there is lovely. They were helpful and dotted on my daughter endlessly. However the whole place needs a bit of a makeover. The rooms are too dark. Front the furniture to the carpet to the curtains. It’s screaming for a makeover. The rooms and the spa.

فندق جدا عادي وسعره غالي للأسف

Hôtel tranquille. Merci de me nommer bakkouri et non hassouni redoine

Bonne prestation dans l'ensemble. L'hôtel aurait besoin d'un peu d'entretien (douche défectueuse) et le décor est vieillot, mais c'est propre, tranquille et bien situé.

كانت إقامة سيئة جدا نزلت في غرفة 604 ثم نقلوني 205 ثم في غرفة 611..لا تكييف ولا ماء سوى نصف لتر لا يتناسب مع 5 ستار.وجزء كبير من الغرفة مطلي باللون الأسود. . والإنترنت ضعيف جدا... أوصي بتخفيض تقييم الفندق الى 3 نجمات فقط

The Hotel is good with very friendly, polite and helpful staff. Breakfast is very simple and the hotel needs a makeover.