ホテル リウ ティキダ ドゥナス - オールインクルーシブ

Our family of four, including two young children (3yo and 1yo), had a wonderful time at this hotel. The suite room was spacious and comfortable, and the daily cleaning staff refreshed our bedding and towels. The hotel staff throughout the resort was incredibly helpful and great with kids. Cash is easy to exchange at the hotel reception for a reasonable rate (lower than ATM or nearby exchange but convenient) The beach and ocean views were beautiful, and the weather was perfect for enjoying the outdoor pools. While the outdoor pools were unheated, the warm weather made swimming a joy. The indoor heated pool was also great for the kids, especially on overcast days or when we wanted to avoid the sun. The food options were diverse and delicious, but there was a slight issue. The restaurant closed for dinner between 5 p.m. and 7 p.m., which was not ideal for our young children who would usually be asleep by 7:30 p.m. The snacks after breakfast and lunch were mostly reheated leftovers, which wasn’t the best. To avoid these issues, we used Glovo to order food and groceries for our kids when it wasn’t available at the resort. The front desk and security staff were incredibly helpful, assisting with taxi drivers and setting up excursions where the taxi driver would wait for us.

Beautiful swimming pools, very nice room. BUT..,,food poor to average, ran out of beer at three bars, staff seem disinterested

Not 4 star, bathrooms are disgusting and need updating as grout is mouldy and water doesn’t drain properly in the shower…really dated. Air conditioners don’t work! Bathroom stink, indoor pool not clean! rude staff telling us we can’t eat breakfast on certain tables because they didn’t want to clean more! Horrible food, so bland and really disgusting. Entertainment not always appropriate for kids even though they said it is family friendly. Never recommend to anyone, waste of money.

We had 2 weeks in the hotel and it was excellent! Terrific staff that went above and beyond. Location on the beach, hotel amenities and food were all fantastic. Would definitely stay again.

Die Zimmer gehören teilweise saniert und erneurt vor allem Badezimmer. Kinderspielplatz die Spiele sind sehr schmutzig und verschimmlt gehören auch neu gemacht

Beautiful Location, Friendly Staff, Room needs updating

Idéal a cette période de l’année.

Dejlig udsigt

Had a lovely stay here with my wife and baby. The food is nice (although can get a bit repetitive despite the varying menu), rooms are big and grounds are impeccably maintained

I would strongly advise others to think carefully before booking RIU Tikida Dunas. My stay was extremely disappointing from start to finish. On arrival, the room was not ready and I was initially given the wrong bed. Basic amenities were lacking throughout the stay. I requested an iron from the first day and despite repeated follow-ups, including visiting reception multiple times and receiving a message via the hotel app, I never received one at any point. The most concerning issue was hygiene. There were consistently dirty plates and cups in the dining areas, and I even found ants in cups. Food handling practices were poor on one occasion staff handled pork and then attempted to prepare my food without changing gloves. When challenged, this was not handled appropriately. There was also no clear labelling of food and very limited halal options, which meant I had to purchase food externally despite being on an all-inclusive package. Facilities were not functioning as expected, including drinks machines, and basic toiletries were not provided beyond soap and shampoo, as confirmed by staff in writing. Staff were often unhelpful, dismissive, and difficult to communicate with, with little effort made to assist English-speaking guests. Overall, this experience fell far below expected standards. The combination of poor hygiene, lack of basic services, and inadequate handling of complaints makes this a place I would not recommend.

Personnel très avenant, propreté exemplaire. La nourriture est bonne mais pourrait être plus variée d'un jour a l'autre.

Chambre propre Personnel au top Nourriture pas trés variée (point faible)meme si en bonne quantité (sauf petit dej’ tres bien) Cocktail avec alcool bof (on ne sent absolument pas l’alcool) Piscine tres belle Piscine chauffée tres pratique avec des enfants

We would not return to this hotel. After arriving on Saturday, I began vomiting on Tuesday and my partner on Wednesday. We talked with other guests that were also sick after eating at the hotel restaurants. Having now searched for instances of food poisoning at this hotel, we can see this wasn’t an uncommon experience. Most of the buffet food is bland and some of it horrible, tasting genuinely off or unpleasant. The food is poorly labelled, with dishes under the wrong stickers or stickers missing. As a vegetarian, there aren’t many options - when I chose a cheese salad, it turned out to have some kind of squid in it. After asking a waiter, who asked a chef, they directed me to another salad, which had pieces of chicken in it. Some of the staff are lovely and friendly, but others are very grumpy and make you feel like you are an inconvenience. Our room was cleaned well but the rooms are dated and in need of renovation - there is mould in the bathrooms and a slight smell of damp. The private beach is a small area combed back from a stony beach with lots of plastic and (friendly but slightly concerning) stray dogs. The grounds of the resort itself are beautiful and the pools are lovely to swim and lounge by.

Hôtel magnifique juste à côté de l' océan

Class food, great pool and friendly staff.

Schönes Hotel. Mitarbeiter sind alle sehr höflich. Alles in Allem zu empfehlen.

The resort is real nice and the people working there and a nice evening lounge with music in lobby area. However , “The Spa” place on the hotel is horrible; the staff argue, do not understand own price list, forget the appointments with their customers. Also inside gift shop refuse to take visa card and do not seem to want to sell. It is stronger advice to get new partners . I give 4 stars to hotel but less than 2 stars to their on site spa and lobby shop, so total Max 3 stars. hotel but less than 2 to in

Nous avons apprécié le cadre qui est magnifique. Cependant la qualité de la cuisine est médiocre produit froid, mal cuit et sans goût étonnant pour le Maroc. Le personnel est assez froid et peu disponible. Il a fallu passer 3 fois dans la même journée à l'accueil pour nous remplir le minibar qui devait être rempli tous les deux jours. Les animations ne sont pas très variés. Toutefois le personnel d'animation est adorable tout particulièrement le kids club.

Un bel all-inclusive extrêmement bien placé, aux chambres bien entretenus. Les points à améliorer sont au niveau de la restauration : - Les buffets ne sont pas réapprovisionnés jusqu'à la fin du service, surtout au niveau de la viande. - Une sectorisation de la grande salle de restaurant le rendrait moins bruyant. - Le service au bar est à améliorer. Le client n'as pas à subir les tensions de l'équipe !

Un bel all-inclusive extrêmement bien placé, aux chambres bien entretenus. Les points à améliorer sont au niveau de la restauration : - Les buffets ne sont pas réapprovisionnés jusqu'à la fin du service, surtout au niveau de la viande. - Une sectorisation de la grande salle de restaurant le rendrait moins bruyant. - Le service au bar est à améliorer. Le client n'as pas à subir les tensions de l'équipe !