モロッカン ハウス ホテル マラケッシュ

ホテルの内装はとても綺麗でしたが、シャワーが水しか出なかったのでとても苦痛でした。とても口コミのよいホテルだったのに残念です。

The hotel was fine and the staff reasonably helpful. The area the hotel is in leaves a little to be desired.

Loved my stay here! Great location! Felt safe walking here at night. Staff was friendly and helpful. Rooms were very clean

Lovely property in decent location. Breakfast good and staff helpful. Decent room service and clean. Our room was ok but needing a little attention - broken lock, lights not working etc. But for price and somewhere to sleep it was fine.

Lovely courtyard

God service og de ansatte var meget hjælpsomme og venlige. Stedet kan godt anbefales.

Moroccan people are extremely friendly but not at this hotel. Staff unfriendly, no towels in room, had to wait until morning for towels, gave us one. Room musty, window was broken. Over all feeling of they just don’t care.

je n ai jamais reserve avec Expedia mais avec Booking .com..J aimerai repondre à cet organisme;;

Je ne conseille a personne d'effectuer une réservation dans cet établissement, ils ne sont pas honnête. Je n'ai pas pu prendre ma chambre que j'avais réservé pour 6 nuits pour des raisons de respect de la loi, au maroc vous ne pouvez pas prendre un hôtel avec un marocain si vous n'êtes pas marié, je l'ai découvert en arrivant a l'hôtel sachant que j'avais appelé l'établissement 3 jours avant pour m'assurer que tout etait bon. Arrivé a l'hôtel je découvre cette loi, que je respecte tout a fait, comme nous étions le jour J impossible d'annuler la réservation qui était annulable sans frais la veille. Je n'ai pas pris la chambre et à aujourd'hui Hotel.com refuse de me rembourser et l'hôtel ne répond pas a mes mails. Je viens de perdre 320€. Respect de la Loi c'est bien, mais où est le respect des clients et l'honnêteté ????

Bien

Room has smell of paint, so we changed. The new room’s bathroom light is broken. It has no shampoo or shower gel. Even the door lock is not very functional. Nobody came to clean the room during our stay. Breakfast area is full of smoke from egg making. This is a very unpleasant stay.

I loved that the property was clean quite and the staff was respectful. I would recommend anyone to stop by if you are in the area.

Flott dekorert. Du føler deg hensatt til 1000 og 1 natt. En del støy for de rommene som ligger ut mot gaten. Det ligger noen restauranter like ved og når de stenger fredag og lørdag natt er det høy stemning i gata. Kort vei til Carfour hvor du kan få øl og vin. Det kan du få på restaurantene som ligger like ved også.

Personnel souriant et avenant, style typique et confort très correct. Emplacement en plein centre ville proche de toutes commodités. Bref, à recommander sans hésitation

Arrived a day early for a 3week tour if Morocco. Hotel 10 mins from Yves St Laurent gardens/museum. Very ornate foyer, and some of the rooms. Pool could have done with a skim, was was refreshing!

Rapport qualité prix. La proximité.

Rude service from one of the reception guy. I forgot his name. He hassled me to pay taxes when checking in even though Expedia claimed to have included all taxes with the price. (Expedia please stop included hotel taxes as they all keep charging again). I was really tired and and he gave me so much hassle. He kept asking for this "voucher". I assumed he was referring to print outs of the hotel booking. I never had this sort of experience when checking in. I payed the hotel taxes again because I upper body was in pain from carrying my bags. The bed in my room was very uncomfortable and I just had a poor experience. I left after one night even though I had a four night stay. I asked Expedia for help and a partial refund but no one has got back to me. GO AND STAY IN A DIFFERENT HOTEL SUCH AS STARS HOTEL AND ENJOY YOURSELF.

Bad, very bad They forced me to pay extra fees

I paid for a few days to stay a property and had an emergency to leave after 1 night. The receptionist told me they are happy to give me the refund of the days I never used . Expedia told me I can not have refund because they went back on their word when i returned to the Uk. Very upset about this!

Personnels sympathique et serviable.