パレイ クム

こちらの宿についての不満は一点だけ。夕食を二人でこちらのレストランでとることにしたのですが、１０テーブル以上もあるのに、こちらは３人がけだ、４人掛けだと断られ、入り口の席に座らされました。あとから入って来たお客様たちも一人とか二人で。何故、宿泊客で、一番に入っている我々が希望もしていないのに入り口の席に座らなければならないのか、納得できませんでした。よほど身なりが汚かったのでしょうか。（確かにウェイターの方は拘りとプライドを持って働いているようには見えました）　　日本人的には、「このレストランはもう行かない」と評価してもおかしくはありません。

部屋も綺麗で、プールもあって、従業員の人達が皆さん優しくて、朝ごはんも美味しくて、とても満足しました。次にマラケシュに行く際はまたここに泊まろうと思いました。

2017年3月21～24日、奥さんと三泊しました。 電車の遅れで日が変わるくらいのタイミングでのチェックインだったのですが、 快く受け入れてくださり「お腹減ってないですか？」とミントティーとサンドウィッチを サービスしてもらいました。 部屋の施設もとても素晴らしいのですが、それ以上にスタッフが素晴らしかったです。 どのスタッフに尋ねても快く対応してくれるし、スタッフ間でしっかり情報の共有が なされているので「あのスタッフの方につたえたんですが・・・」みたいなことが 一切ありませんでした。英語が堪能なスタッフも多いので、コミュニケーションも 問題ありません。滞在中、一切のストレスを感じることがなかったです。 水着持って行ってなくてプールは入れなかったことが唯一の心残りです。 またマラケシュに来ることがあったらぜひまた来たいです。

Awesome location, walk around to Medina, very nice and friendly staff , breakfast is amazing

Merekeş'in merkezinde geleneksel Fas evleri tarzında harika bir butik otel. Otel müdürü Mervan çok ilgili ve kibar bir genç diğer çalışanlar da onun kadar nazik ve iligili. Otelin odaları geniş ve ferah olduğu gibi otantik bir tasarıma sahip. Sedirler divanlar vs. Klimaları iyi çalışıyor. Banyosu temiz ve geniş. Marakeş'te konaklamak isteyenlere şiddetle tavsiye edilir.

Superbe Riad le personnel est au top ! Le seul point négatif était la salle de bain pas en très bon état. Sinon c’est vraiment bien.

Very nice road in the old xity

This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.

The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.

Das Unterkunft war sehr Sauber und alle waren sehr hilfsbereit . Das Frühstück war sehr gut.

På bilderna ser boendet väldigt fint ut. Men det var den största besvikelsen. Hotellet är väldigt slitet. Skulle kunna bli fint om det renoverades. Rummen (även våra vänners) var jättesmå och i dåligt skick. Handfatet läckte, toastolen var lös. Det enda som var riktigt bra var läget på hotellet.

Friendly staff

Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.

Schitterend verblijf. Loopafstand naar souks. Hulpvaardig personeel. Correct.

My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.

Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!

Great staff!

The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.

The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.

The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.