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Staffs are really kind, and have great hospitality!

The only thing I liked was the staff, they were very nice and very helpful. The most I didn't like was the area around the hotel was very very dirty.

Lovely riad w spacious rooms and felt safe. Helpful staff

Charming and elegant, wonderful staff, quiet location in the Medina. Delicious breakfast, not far from many dining options. Best for a local experience, you can walk to many things.

Excellent location, although not easy to find initially but highly recommended

Very nice staff, comfortable room, excellent meal.

Friendly helpfull staff

The hotel is great. Staff was friendly and knowledgable. The rooms are nice and eclectic. It is down a back alley, I recommend having your eSIM or data up and running. The locals will show you then demand money. Not the hotels fault at all just be a prepared tourist and don’t be taken advantage of.

Our stay at this beautiful riad was amazing! It truly felt like a hidden oasis – calm, quiet, and full of charm. The staff was incredibly warm and welcoming, always making sure we had everything we needed. The shuttle service organized by the riad worked perfectly, and every request was taken care of with a smile. Breakfast was plentiful and delicious and our room was beautifully decorated in traditional Moroccan style and very comfortable. We loved our time here and would absolutely stay again. Highly recommended for anyone looking for an authentic and relaxing experience!

Lovely riad with very friendly and accommodating staff. We were immediately welcomed with some mint tea, cookies, and a run-down of things to do in the area. We loved every minute of our stay. Highly recommend!

Excellent stay! A beautiful oasis in the middle of a very busy area. The staff was very hospitable and friendly. A traditional Moroccan breakfast is included, which was delicious. We would recommend staying here for an authentic experience.

The hotel is beautifull but specially the service is outstanding! The only thing is the location... a little difficult to find it

Beautiful Riad

I had signed up for a certain room, they said it was booked for someone else. It was unoccupied though. They knew the time I was arriving and I had the VIP amenity with Expedia yet at 3pm was when the room was ready. This was the 4th place I stayed at in Morocco, yet it had the most absent staff. I had to ask three times for help with getting heating in the room. The shower pressure if you hit it wrong blasted the entire bathroom with water leaving a huge puddle infront of the sink. This place may be better in summer, except you need to walk to get water bottles. I wasn't told that there was water available on site. They DID help with pickup and drop off. You paid for the driver at the Riad so you do not need to tip or pay them when they get you.

A unique and special place. It tucked away in Medina so you will need staff to meet you at taxi. Staff very helpful and genuine. Wifi a bit sluggish is my only quibble. Thoroughly recommended, esoevually if you are done with the cookie cutter hotels that populate every major city.

Inside the Riad, everything is very good and the staff are great. Unfortunately, the heater in our room did not work. More important, I find its location and neighborhood below my expectation. The Medina of Marrakech is rather big and complex in terms of walking through its winding alleys and competing for passages with the motorcycles. Dar Dialkoum is situated in the north side of the medina while the historical sites such as the Saadian Tomb and the El Badi Palace are in the south. As its neighborhood is more authentic than touristic, it also took me longer to reach a good cafe or restaurants than I expected. So, one star off.

Excellent few days sightseeing from great location. The staff are extremely friendly and helpful. Lovely room and building and very enjoyable staff.

We stayed 3 nights at this Riad in Marrakech. The service was good as they always were so kind to us. From the moment we checked in, to help us book transfer for a tour. Customer service wise this property is excellent with great communication with guests. Now these are some key points for this property to pay attention to help future travelers to get a better experience. The bathroom’s sink was clogged which was an huge inconvenience. The Riad is beautiful inside but the location of the Riad outside is kind of scary. So be aware that when you get to this property the outside location is not a nice looking place. It is located in the middle of locals market selling goods and you have to walk between aisle with tons of people selling stuff and it kind of make up feel like you was dropped off in the wrong location. Overall we had a good stay but the location outside of this property and the bathroom sink situation make us give this hotel a rating below average.

The Riad is located at the edge of the Medina which makes it very easy to reach if you are arriving via a taxi. There is a parking area where you can be dropped off and the Riad is only around 150meters from the entrance. Do beware of “helpful” locals who will try to scam you out of your money by leading you through the streets. Use Google maps instead. The staff were very helpful and we enjoyed the mint tea and biscuits while they explained places to go and where to eat. The JardinTerasse is a five minute walk away and very popular with Western tourists. We made the mistake of booking dinner at the Riad before we discovered the cost. The meal was good but three times the price of The Jardin Terasse and much more expensive than places further into the Medina. Breakfast however was very good with lots of choices. My biggest complaint was the Riad’s policy of charging 5€ for extra bottles of drinking water. At 130€ or more a night per room this is an exorbitant rip off. A similar bottle at a shop nearby cost 6dirham or 60 cents. This was the only Riad that we stayed at that did not provide free water each day. Wifi was reliable down near the office but would drop out inside of our room. Hangers were provided but the cupboard space had no rods to hang them!

The riad is on the edge of the madina so great location to explore the souks and the new city. Don't let the entrance to the madina put you off, its authentic. The riad is safe and the staff are fabulous. The rooms are comfortable and the breakfast is huge. We stayed in the Jasmine suite which also had a mini fridge and the ac was excellent. You can log on to your Netflix or Prime account on the tv. Lovely linens and toiletries too.There are plenty of sunbeds on the roof along with seating areas in the shade. If you want to find bars/pubs you have about a 20 minute walk. O'mulligans for sports, and Le Zar are very good also Le Perroquet, all next to each other. The latter is a very nice wine bar/ restaurant, and good food at Le Zar. There are closer restaurants in the madina itself but many are not licensed. Someone recommend pre booking airport transfers with the riad and if you arrive in the dark, I strongly recommend it too.