リヤド ル プラン シュッド

We got put into a room with full of ant infestation poor lighting and minging loo. There was lack of help to shift us to a new room quicker. Taxis/public transport hard to reach to the hotel so you would be expected to walk 5-7 mins its unsafe at night.

Chambre reservee non disponible a l arrivee, malgre tout personnel très attentif, arrangeant et sympathique. Cadre typique et agréable mais qui necessiterait quelques rafraichissements. Cuisine excellente.

Fantastic stay, lovely rooms with air on, great breakfast and wonderful staff who couldn’t have been more helpful.

Nous avons passé un séjour merveilleux. Merci à toute l’équipe.

I booked a 3 night stay for 3 of us and arranged with the Riad to pick us up from the airport. Nobody was there to meet us and when I managed to speak to the manager he admitted he had made a mistake and booked us in for the following night and did not have a room for us. We got a taxi from the airport and he met us and put us up in someone’s house for the night. He fetched us the next morning for breakfast and offered us 2 rooms instead of 1 and a free dinner but we couldn’t get in the rooms till after 12 so we felt we had missed out on a third of our trip. Not great ! He also booked the wrong time for my daughter’s taxi to go to the airport. On the plus side the rooms were clean and comfortable and the riad is attractive

Merci au responsable de l’établissement pour sa gentillesse et son accueil.

El personal es maravilloso,atento en todo momento de hacernos nuestra estancia lo más fácil posible y ayudándonos en todas nuestras dudas. Esta a 20 minutos andando de la plaza Fnaa. Volvería sin dudarlo si volviese a Marrakech.

Bonjour, nous avons été relogé dans un RIAD "LES PORTES DE L'OASIS" suite à une erreur de Réservation de votre Part HOTEL.COM. Riad propre mais chambre humide, particulièrement en rez de chaussée, Tranquille loin de l'agitation; Bon service, petits déjeuners copieux. Terrasse agréable mais jacuzzi très froid car non chauffé. Cordialement

El riad esta muy deteriorado, la ducha no trabaja agua, el lavabo estaba roto y las toallas eran muy viejas... Lo único bueno que tiene es el servicio , ya que preparaban unos desayunos deliciosos y eran super amables y atentos, estaban las 24 horas del día pendiente de nosotros, viven para el Riad.

De Riad was totaal niet schoon! Vieze vloer, erge stank in de kamers en in de omgeving. Rioolgeur was omgeving de Riad. Erg gehorig, als je eenmaal het raam open doet, hoor je de andere gasten in de Riad. Onbijt was erg vies, 3x een haar in de jam en de glazen warem matig gewassen. Onze kraan was stuken het putje van de douch zat verstopt. Ik zal hier nooit meer heen gaan!!

The place was over booked so we couldn’t stay even though hotels.com confirmed the booking in writing (that was after hotels.com had confirmed another booking and promptly took our money when the place then cancelled as it was being renovated). After several emails, Hotels.com eventually negotiated with the first hotel to refund our money. Needless to say it was very stressful for us but the wonderful Riad manager literally saved us which is why he gets 5 stars. His customer service is the best we’ve had in Morocco and more than equal to anything we’ve had worldwide.

Nous sous sommes sentit très bien grâce aux personnes qui travaillent ici, Nous avons particulièrement apprécié le petit salon avec le feu de cheminée le soir.

Good location great friendly staff nice Riad

El hotel es estupendo y la atención del personal maravillosa, pero el entorno está muy deteriorado y hay mucha pobreza. Hay mucha seguridad y no es peligroso a cualquier hora. Lo recomiendo, pero controlad mucho lo que se coma. Eviten frutas o zumos naturales y comida no cocinada o embotellada. Nosotros acabamos muy enfermos con gastroenteritis aguda. Otro peligro son los vehículos como bicis y motocicletas que circulan descontrolados por las calles del zoco y van atropellando a la gente haciendo un ruido infernal. No se puede pasear tranquilamente sin ser atropellado.

Sehr freundliches personal, prima willkommens- tee und frühstück. Zimmer zweckmässig, leider steinharte betten. Pool war leider nicht gefüllt obwohl bei reservation damit geworben wird.

Séjour au top. Hôtel idéalement situé dans la medina. Le personnel d’acceuil est d’une gentillesse incroyable avec de très bon conseils pour profiter des joies de la ville! Le petit déjeuner est excellent avec des produits frais (jus d’orange, confitures...) Nous avons mangé un excellent tajine le premier soir. Bref que du bonheur. Je recommande vivement ce riad et y retournerai avec grand plaisir.

The riad was very quaint and cozy. When we walked in we were immediately greeted with biscuits and tea. There was an issue with Expedia and our host choiqui couldn’t see the second room booked via Expedia but he was able to quickly find a solution with another riad for my group to stay for the night. He was very helpful and walked to through the streets for an ATM and gave us brief directions to get to el Jmaan Fna. He even found a bottle of wine for us to enjoy after we got back. Great host! Thanks for the expierence.

Fantastiskt fint bemötande av personalen som var hjälpsamma och helt underbara, man blev bemött och behandlad med respekt och kärlek. Rummen var något slitna men detta vägdes upp av den otroligt fina servicen och den hemlagade frukosten som serverades varje morgon. Vill även passa på och lyfta de utflykter som hotellet arrangerar mot en liten kostnad, vi hade det stora nöjet att få åka med Said som chaufför, något jag varmt rekommenderar. Hotellets läge är även det bra, tryggt område som ligger en kort promenad genom souken fram till torget Jmaa el fnaa.

Fantastic friendly hosts. Nothing was too much trouble. Mint tea on arrival, excellent advice regarding booking excursions and prices. Highly recommend I would visit again. The hotel is 20 min walk to the square but feels less so with the souks starting 10 mins away.

Un très bon séjour de 4 nuits au RIAD Plein Sud. Un accueil chaleureux de bons conseils et du personnel à l'écoute toujours prêt à rendre service.