リヤド レナ & スパ

最初に案内された２階の４号室は、湿気がひどく、エアコンも全く効かない状態だった。２日間我慢したが耐えきれず、部屋を変えてもらった。

口コミ投稿に疑問。 お湯は、出ないしサービスも部屋の清潔感も最悪。 夜は寒くなるので暖房の効かない部屋は極寒地であった。 風邪も引くし最悪の宿泊体験でした。

Clean, staff were nice and located in the center if Medina

Camera accogliente e pulita, personale cordiale e disponibile, colazione ottima e abbondante

Bit of an odd experience… so overall I wouldn’t recommend staying here. There wasn’t a manager / receptionist available on site and so check-in was a bit confusing. Later on the cleaner and the chef half-heartedly checked me in but no one really sounded like they knew what they were doing. The chef took some money off me as well for tourist tax and then seemed annoyed when I came back 10 minutes later to ask for the change. I also had to leave for the airport at 8am, and was told that breakfast started at 8… and when I asked if it could possibly be earlier, the chef just outright said no. Then later on I asked about dinner options, to be told that I had to pre-order dinner in the morning - but I only arrived for check-in that day and wasn’t advised of this as part of my booking. The Riad is comfortable and conveniently located right in the heart of the medina, but overall it’s really tired looking and could use some serious TLC to patch the place up. I didn’t have the best experience unfortunately :(

We like the Hotel is very clean and staff are very friendlier and off off course breakfast is amazing

The hotel has very welcoming and attentive staff and service, especially Saeeda and Latif. It is also a very convenient location as it is inside the Medina and easy to get a taxi. However, I will say that the rooms need modernising as they are dark and lack amenities such as a fridge. Apart from that, the courtyard is beautiful and a lovely breakfast is served everyday on the terrace.

the welcome was done by someone who was soooo high we thought we were going to have to call an ambulance. The air-conditioning was making us sick, no refrigerator which means no cool liquids, good plumbing is out of the question, smelly rugs that consume the entire establishment. To top things off; Marrakech is the most filthy city we've ever been too, I've been to Asia, Europe, etc. and never have I come across such a disgusting place like Marrakech, the smell of cat litter is everywhere, flies due to the filth, there are no cool drinks to be found anywhere and everywhere you go people are ripping you off in plain sight.

It was very poor location and we were scared to walk around at night

It’s hidden and acesss to the property is limited

Kleines Riad. Sehr kleine Zimmer. Frühstūck armselig. Wenig Komfort.

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Décevant Pas du tout comme décrit sur le site Le photographe est doué Quant à vous hotels.com. Si vous voulez me garder comme client téléphonez moi et cessez de m’envoyer des mails publicitaires tous les jours Je suis très déçu

Riad acogedor con personal muy amable. El desayuno es cerrado con desayuno típico marroquí. Las habitaciones e instalaciones están algo deterioradas pero bien. Muy bien en lo que se refiere a limpieza y servicio de habitaciones. El pago de tasas al final del hospedaje solo es con efectivo.

Great location

اني ذهبت الى الفندق ماعجبني الفندق يعني الفطور موزين فانصح لا تذهبون الى هذا الفندق لان غالي هذا الفندق

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Hygiene , vriendelkjkheid en behulpzaamheid top. Ontbijt is wat eentonig, elke dag hetzelfde. Goede plek als je wil slapen in de medina

Very lovely Riad. It's a small palace in the beautiful old part of Marrakech, Medina. Very close to where the taxi can drop you off. Hospitality is key and the staff is super friendly and welcoming. You are in the city center and yet when you relax in the jacuzzi there is peace and quiet, perfect. I would love to come back again.

Le personnel était très sympathique et l’emplacement au cœur du souk est un point positif. Le seul bémol est que la chambre ne correspond pas aux photos postées sur Expédia. Malgré cela, la chambre était comme même propre. Pour le repas, je ne le recommande pas car trop cher.