リヤド マレリア

不满意

チェックイン時に受付がおらず、また登録されている電話も間違っているため、途方に暮れてしまった。受付が外出から帰ってくるまで20分ほどかかった。

Positives - Ibraham, the old caretaker is pleasant & helpful. - Location very near the Palaces and 15 minutes walk to Jemaa el Fnaa. - Secluded rooftop terrace and can just about see above the city. Recommend looking out at 8.30am North East. You'll see the hot air balloons in the distance. - Allowed check-in slightly earlier than planned. - Can leave luggage on day of leaving so you don't have to carry around the Medina if you have a later flight. Negatives - Ibrahim, the caretaker can only speak Darija or French. The latter I only found out after 10-15 minutes of translation issues and gestures. I know very basic French so managed to get by after realising he could speak French. - Breakfast can only be served from 8am. We only got this on the last day of 4 and it was just various bread and jam/honey. Not even an egg. - Entry can only be by knocking. Translation issues but I think access is up to midnight latest. We arrived back at 10.30pm one night and was fine. Room lock is only a small padlock but going round the Medina this seems to be the common type of lock everywhere on outer doors too. - Water pressure is non-existent when someone else is using water in the another room. We had the top floor room. - Wifi weak in room, only suitable in courtyard or roof terrace. - Arranged airport transfer on arrival didn't turn up so had to sort own taxi at the airport (cheaper anyway) In all, it is a basic budget Riad that suited me & my mum but won't be for everyone.

Location was tucked in a corner of a busy street. It's a walk to central markets but not too far. Perhaps it was after 20:00 but doorbell takes a while and a few rings to answer...had thought we couldn't get in a few times. And the phone rings out. The gentleman was nice enough. Communication was a little hard as we didn't speak French or Arabic but we didn't need much so not too much of an issue. Welcome tea was lovely. The room was okay (up steep flights of stairs) A bit dark and dated but relatively clean. No toiletries and the floor was wet/half flooded. Unfortunately we didn't stay for breakfast but I think it was the normal western pancakes and juice. It was an okay place to stay for the night, though there are similar pricing accommodation around that might be slightly better.

Hotelli on hieman syrjässä, eikä hotellin varustelu ole kovin hyvä. Suihku hädin tuskin toimi, eikä sitä saatu korjattua pyynnöstä huolimatta. Hotellin aulatila / sisäpiha on siisti ja kokemuksen arvoinen. Hotellin suurin ongelma on kuitenkin se, että riadin vahtimestari puhuu vain ranskaa ja käännösohjelmalla keskustelu oli vaikeaa kun vahtimestari oli lukutaidoton. Hotelli oli todella kylmä öisin.

Don't walk away from this place: run. My buddy booked the single and I booked the suite on Expedia. We get there and the guy doesn't speak any English at all. No problem, I have Google translate. This dude REFUSED to communicate through Google translate. He would just look at me and say "speak French." What do you think I'm doing, my man? Then, we pay the room tax via euros. Again, no problem, except I gave him 30 euros for a 22 euro tax. He hands me back 2 euros in MAD. Then, he takes us up and tells me that the suite is booked and I have to stay with my friend. I tried relentlessly for almost an hour to communicate with this guy and just gave up. Booked a riad around the corner. When I go back to pick up my friend, my friend is yelling with him because the guy won't let him go out without paying the tax. We just paid the tax. I handed him 30 more euros to shut him up. I ended up paying 200 euros extra just for a last minute place near my friend. And, they're telling Expedia to not refund me. I'm tempted to call the police for this guy stealing from me. Don't stay here.

Très bon accueil par Brahim. Petit dejeuner au top. Chambre très calme.Nous étions à 3mn à pied du palais Bahia. Je recommande vivement. Merci brahim pour ta gentillesse.

The host didn’t understand English so it was hard to communicate well with him. when I booked my stay I informed the host that I will be needing early breakfast as I had a tour planned. I was told that I will get that but on the day of the tour I was told that early breakfast was not possible. Basic amenities such as soap were missing. The only good thing about this riad was the location. Other than that I don’t see myself staying here again.

Riad bien placé chambre très bruyante ménage pas fait petit déjeuner simple même serviettes de toilette pendant 3 jours

la fotos no se corresponden con la realidad. Al Riad le hace falta una reformita en general..

La única persona que atiende solo habla arabe, frances y no oye bien, el desayuno es muy pobre y poco, tardan mucho en abrir la puerta, no hay recepción, las instalaciones muy descuidadas y el hotel obscuro todo el tiempo, camas incómodas, toallas rotas y viejas, la zona es muy peligrosa, fuga de agua en el baño, clima no sirve, la única persona que atiende no es servicial. No hay restaurante como mencionan. Estamos muy decepcionados con el hotel. No vale ni la mitad de lo que cobran. Lamentablemente nos llevamos una pésima impresión.

le riad est bien situé dans la médinah pas loin d'une jolie place , le petit dejeuner est typique et bon, le personnel tres disponible, la chambre trés jolie

Premièrement, à notre arrivée, ce n’était pas la chambre que nous avions réservée. Ensuite, en entrant dans la chambre, nous avons constaté qu’elle était très sale (par exemple, l’oreiller présentait des taches). De plus, l’air climatisé ne fonctionnait pas, ce qui rendait la chambre extrêmement chaude. La fenêtre étant très petite, il n’y avait presque pas d’aération possible. Enfin, une forte odeur désagréable se dégageait de la chambre.

The man who runs it does not speak much English so I had to communicate with him in french (which he soeaks fluently and I dont!) but he was so sweet and friendly and always asked what time I would like breakfast and he was happy to do it whatever i asked for. You dont get a key for the entrance of the riad so you have to ring the bell but he always answered wirh a smile even when late (about midnight was the latest night i got back). The facilities in the room was basic but the riad has a vrry authentic and traditional feel and the comuunal areas are beautiful and peaceful including a rooftop terrace and a traditional open terrace on the ground floor, where breakfast was served, with a (mini) pool. You'll find riads with better more facilities but if would thouroughly recommend staying here, especially if you're on a budget.

This was the least hospitable riad we stayed at in Marrakesh. The room did not have working air conditioning, and the street our room faced was very busy so it was noisy at night with the window open. The bathroom was poorly designed because the shower was directly in front of the sink with no curtain to separate it, so we were standing in the wet shower when using the sink. The location is not far from the main square, but you have to walk through areas without sidewalks to access them. We also disliked that we were not given a key to the front door like we were at other riads and we had to ring the doorbell every time we came back to our room. We had much better experiences at other riads that charged the same price.

When we arrived, the first impression was a rather unappealing and unclean “pool” that didn’t feel inviting to use. The staff member who greeted us was friendly, but communication was quite difficult since he only spoke French. We tried using Google Translate, which helped a little, but it wasn’t enough to have a proper conversation. From the first to the last night, it was a disaster. We were given a room with a window facing the street, and we could hear everything – cars, mopeds, horses, people – going on non-stop until around 2 AM. We complained in the morning, but they wouldn’t let us change rooms even though we were the only guests at the hotel. I also contacted Hotels.com to try and get a refund so we could book another hotel, but nothing came of it since the hotel manager didn’t answer the phone and the support staff couldn’t help. I later noticed a small wooden window inside our bathroom that led directly to the staircase used by all guests – meaning people could hear everything happening in the bathroom if they walked past, which didn’t feel very pleasant or private.

Staff and service are excellent . Area is walkable to medina and shopping places.

El riad no es como se describe en el anuncio. El wifi no funcionaba bien, en la habitación no había ni papel higiénico ni jabón. El desayuno muy básico y todos los días igual. Solo panificados y mermeladas. Solo destaco la atención del señor que nos recepciono, él es muy amable y atento aunque no habla otro idioma que no sea francés se hizo entender y siempre fue muy cordial y amigable. El fue lo mejor de la estancia. No sé su nombre pero gracias, lo apreciamos.

Ein typisches Riad mit sehr vielen schönen Pflanzen vom Erdgeschoss bis zur Dachterasse, was dem Riad einen schönen Anblick verleiht. Ibrahim, der Receptionist ist ein sehr netter, hilfsbereiter, älterer Mann. Wir waren nich glücklich mit dem 2-Bettzimmer, welches das Fenster zur stark befahrenen Strasse hinaus hatte, obwohl im Beschrieb steht, alle Zimmer sind gegen den Innenhof. Wir durften in ein wunderschönes, gepflegtes Zimmer wechseln und konnten so unseren Aufenthalt geniessen. Das Riad ist gut gelegen für den Städtetripp und für unseren frühen Abflug organisierte Ibrahim uns rechtzeitig ein Taxi vor die Haustüre!

Personnel accueillant, Riad charmant