リヤド マレリア

不满意

チェックイン時に受付がおらず、また登録されている電話も間違っているため、途方に暮れてしまった。受付が外出から帰ってくるまで20分ほどかかった。

Premièrement, à notre arrivée, ce n’était pas la chambre que nous avions réservée. Ensuite, en entrant dans la chambre, nous avons constaté qu’elle était très sale (par exemple, l’oreiller présentait des taches). De plus, l’air climatisé ne fonctionnait pas, ce qui rendait la chambre extrêmement chaude. La fenêtre étant très petite, il n’y avait presque pas d’aération possible. Enfin, une forte odeur désagréable se dégageait de la chambre.

The man who runs it does not speak much English so I had to communicate with him in french (which he soeaks fluently and I dont!) but he was so sweet and friendly and always asked what time I would like breakfast and he was happy to do it whatever i asked for. You dont get a key for the entrance of the riad so you have to ring the bell but he always answered wirh a smile even when late (about midnight was the latest night i got back). The facilities in the room was basic but the riad has a vrry authentic and traditional feel and the comuunal areas are beautiful and peaceful including a rooftop terrace and a traditional open terrace on the ground floor, where breakfast was served, with a (mini) pool. You'll find riads with better more facilities but if would thouroughly recommend staying here, especially if you're on a budget.

This was the least hospitable riad we stayed at in Marrakesh. The room did not have working air conditioning, and the street our room faced was very busy so it was noisy at night with the window open. The bathroom was poorly designed because the shower was directly in front of the sink with no curtain to separate it, so we were standing in the wet shower when using the sink. The location is not far from the main square, but you have to walk through areas without sidewalks to access them. We also disliked that we were not given a key to the front door like we were at other riads and we had to ring the doorbell every time we came back to our room. We had much better experiences at other riads that charged the same price.

When we arrived, the first impression was a rather unappealing and unclean “pool” that didn’t feel inviting to use. The staff member who greeted us was friendly, but communication was quite difficult since he only spoke French. We tried using Google Translate, which helped a little, but it wasn’t enough to have a proper conversation. From the first to the last night, it was a disaster. We were given a room with a window facing the street, and we could hear everything – cars, mopeds, horses, people – going on non-stop until around 2 AM. We complained in the morning, but they wouldn’t let us change rooms even though we were the only guests at the hotel. I also contacted Hotels.com to try and get a refund so we could book another hotel, but nothing came of it since the hotel manager didn’t answer the phone and the support staff couldn’t help. I later noticed a small wooden window inside our bathroom that led directly to the staircase used by all guests – meaning people could hear everything happening in the bathroom if they walked past, which didn’t feel very pleasant or private.

Staff and service are excellent . Area is walkable to medina and shopping places.

El riad no es como se describe en el anuncio. El wifi no funcionaba bien, en la habitación no había ni papel higiénico ni jabón. El desayuno muy básico y todos los días igual. Solo panificados y mermeladas. Solo destaco la atención del señor que nos recepciono, él es muy amable y atento aunque no habla otro idioma que no sea francés se hizo entender y siempre fue muy cordial y amigable. El fue lo mejor de la estancia. No sé su nombre pero gracias, lo apreciamos.

Ein typisches Riad mit sehr vielen schönen Pflanzen vom Erdgeschoss bis zur Dachterasse, was dem Riad einen schönen Anblick verleiht. Ibrahim, der Receptionist ist ein sehr netter, hilfsbereiter, älterer Mann. Wir waren nich glücklich mit dem 2-Bettzimmer, welches das Fenster zur stark befahrenen Strasse hinaus hatte, obwohl im Beschrieb steht, alle Zimmer sind gegen den Innenhof. Wir durften in ein wunderschönes, gepflegtes Zimmer wechseln und konnten so unseren Aufenthalt geniessen. Das Riad ist gut gelegen für den Städtetripp und für unseren frühen Abflug organisierte Ibrahim uns rechtzeitig ein Taxi vor die Haustüre!

Personnel accueillant, Riad charmant

Nous avons passé un très bon séjour au Riad Marélia. Brahim s’est montré très disponible, arrangeant et d’une grande gentillesse. Le petit déjeuner était copieux. Le Riad est très bien placé ce qui permet de tout faire à pieds. Le petit bémol est que notre chambre était relativement bruyante car elle donnait sur la rue.

Angenehmer Aufenthalt, Gastgeber ist überaus freundlich und zuvorkommend, Lage ist perfekt (nah, aber nicht zu nah am Geschehen), kann außerdem mit dem Auto erreicht werden, gutes Preis-Leistungs-Verhältnis.

The property advertises as having a spa and pool which it did not have.that was the readon for me booking this place. False advetisement makes it really annoying. The host was overly friendly trying to hug which made me feel insecure. The facilities were alright

Sooo… the Riad in good location, walkable every where , 2 minutes Bahia Palace, 8-10 minutes to Koutoubia and El Jemma square, 5 minutes to Souk. Lots of dining places. As for Riad, old, rooms small, i had twin room just for myself it was small, there were 3 beds actually. Breakfast is bread pita, crepes, coffee,juice, olives. No fruits, no eggs- was a problem for me as I am more on eating healthy staff and was craving for normal breakfast. But 3 minutes walk there is a small like street place they make eggs over there. Also, if you need hair dryer need to ask, cause there was no inside the room. Btw, as for the owner Ibrahim, very nice old men, no speaking english (just French and Arabic), but very nice attentive. Would I stay there again, probably not, but more because it is noisy street, very noisy. And too much going on around there. Overall for that price it worth of it, cause I also was booking last minute. Also, no need to take tours around there, just explore everything by yourself, cause it is great location for it.

This riad is a nice traditional riad it has a very authentic moroccon feel to it. It is is a little dated, so dont expect luxury, but it is still good and a very charming riad. It is clean and we did not face any real issues with it. Breakfast is okay, but not much variety though. We also had to buy soap as the soap provided was very small. The surrounding area seems a little scary but is completely fine, locals are very friendly and amazing people!! Very close to Bahia palace, Koutubia and mosque other main attractions. There is parking nearby, but you have to pay. Please note that if you do not speak French it is a little hard to communicate with the Riad’s receptionist/housekeeper but you can use google translate, but he is very sweet and does his best. We had to leave for the airport at 6:30 and he accomodated and made breakfast early for us, which you would not get at big restaurants. The manager was also very helpful with any quieries or favours! Overall great stay

Very nice!

Riad authentique, une mention spéciale pour Ibrahim aux petits soins avec nous. Concernant l'entretien il faudrait que les personnes chargées du nettoyage des chambres interviennent plus régulièrement. Séjour très agréable au cœur de Marrakech facilitant les déplacements à pied.

De riad was echt mooi maar aan onderhoud toe. De baas was ontzettend vriendelijk en behulpzaam sprak helaas alleen Frans. We hebben genoten en het heeft ons aan niets ontbroken

Amazing property and property management. Super peaceful and beautiful, caring staff who were all so lovely. Only downside is you have to wait for the property manager to open the door to the Riad everytime

This was a sweet Riad. The main courtyard was beautiful. It was clean and run by a lovely man. Although breakfast was lovingly presented, it was very small and there was no protein - Possibly normal for Morocco.