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On arrival the night before my reservation they said my room was unavailable and moved me to Riad El Wiam near Jemaa el-Fnaa. Staff did not explain price differences or refund options, and I was forced to pay transportation in cash at checkout with no receipt. The experience was stressful and poorly managed. I contacted the hotel and Expedia but have not received a satisfactory resolution.

The place very clean and people very nice

Fantastic location near the centre but surprisingly quiet at night.Staff very helpful. Room very comfortable. We did have some plumbing issues though

The staff friendliness and helpful communication

Personale gentilissimo e preparato , camere belle e pulite,Medina d’or da consigliare . Tutto bellissimo

The Riad is very well located, with easy, quick and simple access to the main square. Staff was really kind and helpfull.The room was well-decorated, with all necessary amenities, and very comfortable. The bed was great, and they change towels every day. I would just add some fruit to breakfast.

Everything about Riad Medina D’Or was great! From the welcome to the departure, my friend and I were minded with the upmost care. My friend is a celiac and the Team at the Riad made she she had breakfast each morning that worked for her. We booked day trips through the Riad, which was seamless and unforgettable. The room was cleaned each day and spacious for 2 people. Highly recommend.

The hotel was in a fantastic location within the Medina making all the sights easily accessible. The staff couldn’t have been more helpful and nothing was too much trouble. The room was great and breakfast in the courtyard was an ideal way to start every day. We would definitely go back again.

Great riad the hosts are really polite and helpful! The rooms are nice. If you are there please try their food its the most tasty that you can find in Marrakesh!

Superbe Riad au cœur de la médina, personnel discret et attentionné, merci à Miloud pour sa gentillesse et sa disponibilité, endroit à recommander

Amazing hospitality. The hotel is well kept and the staff are extremely friendly. From arrival to departure, the experience was excellent. Location and first impressions Convenient, safe neighborhood with easy transit access and good dining nearby. The lobby is welcoming, bright, and tasteful. Check-in and guest services Smooth, efficient check-in with friendly front desk staff. Thoughtful touches like welcome water, a quick amenity orientation, and a detailed local map. Rooms and amenities Spotless room with an incredibly comfortable bed, high-quality linens, and supportive pillows. Modern bathroom with a rain shower. Quiet enough for restful nights. Reliable Wi-Fi, ample outlets, seating area, coffee station, and a well-stocked minibar. Housekeeping was outstanding. Staff and hospitality The standout is the staff—genuine, attentive, and proactive. Busier hotel, but service remained warm and personal.

Consigliamo veramente questa struttura, pulita e molto carina. Miloud, il ragazzo che ci ha accolto, è troppo gentile e sempre a disposizione per qualunque esigenza. La struttura mette a disposizione transfer. La posizione della struttura è perfetta, in centro a qualche minuto dalla famosa piazza di Marrakesh ed è quindi sicura per il rientro alla sera, anche se in generale la città è tranquilla. Ci è piaciuta anche la colazione, abbondante e di ottima qualità.

We had a great experience at Riad Medina D’Or. Hotel was great, authentic marocian style, room was clean and spacious. Staff was amazing, polite, respectful, helpful and friendly. Location of the hotel was perfect, minutes walking to all attractions. We definitely recommend the hotel and will be back. Thank you for an amazing experience.

It was a very nice stay, staff was amazing and food was delicious. The price was fair

Thank you

Great place in the middle of the market and cafe

Good visit

Väldigt trevlig riad med perfekt plasering i stan. Personalen gör verkligen allt för att man skall trivas. Ett par saker behöver åtgärdas, på deras hemsida står det att de har pool som de ABSOLUT inte har! Vi såg innan också andra som skrivit att det var så rent och fräscht och bra duchar. Vilket vi inte håller med om, färg som flagnar på vägen i badrummet och en del svartmögel i duschen som hade ganska dåligt tryck också..

The riad is perfectly located in the heart of the city, within walking distance of all the main attractions. The rooms were nice, clean, and beautifully decorated, creating a cozy and authentic atmosphere. The breakfast was absolutely delicious and a perfect way to start the day. We also used the riad’s transportation service, which was wonderful — they were punctual and even helped us with our bags. Miloud and the rest of the staff were amazing — very friendly, welcoming, and always attentive. We felt safe, comfortable, and well taken care of throughout our stay. It was a truly lovely experience, and I highly recommend this place to anyone visiting!

It's right on the centre of the Medina but so very quiet. It's a simple life, like think a very nice bed and breakfast with very good rooms but nothing's extra, great beds, nice showers and toilet and you eat breakfast in the main room. Staff speaks french and english, family owned Instead of a Riad owned by rich foreigners so if you live here you are not supporting that the.prices go up.