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Chambre confortable, spacieuse, salle de bain méritant quelques améliorations ( sèche cheveux, accrochés serviettes, kit de toilette)

Parfait

Bon rapport qualité prix.

The property is large but quite far from the city Center. Room was cleaned everyday but the property needs refurbishment. The pools are decent size and well maintained. Food was good and had multiple options. I would suggest the management team to improve on the all inclusive drinks offered at the bar.

The food was delicious although the choice was limited. The staff were very friendly especially Hamza and Hafid in entertainment although I feel the bar was understaffed. It was sold as all inclusive but this did not include any cocktails which were extra. Certain pools and bars only had soft drinks. Staff did not come round the pool to order drinks, you had to find staff. The toilets in the common areas often didn't have toilet paper in. The pools were freezing so not many people used them, could be better if the pool was heated. The hotel facilities were basic not many activities. The indoor pool and gym needed a refurbishment there was 1 changing area for men and women and one toilet was broken not really 4* however I had a very nice time. Kunal who worked in the excursions office was very friendly and helpful.

N

Friendly, helpful staff. Comfortable bed, not happy they are single beds though. Telephone in rooms don’t work. Nice atmosphere, decor and outside areas look pretty. Have to pay to use Hammam but advetised as included in the AI deal!!! Otherwise an enjoyable stay.

The hotel itself was beautiful. The main issue was the staff. Check in was at 2 and when we got there at 230, the front desk said to wait until 4 (saying that was checkin but we double checked hotels booking and it was at 2. We missed the full day and could not enjoy any ammeneties. The food was horrible and no simple option such as chicken fingers and frnech fries. We had to go out for every meal. Hotel was all inclusive but you had to pay after 10pm and they would only allow beverages (even a soda can) in the dining hall. They said they had laundry service but it wouldnt be ready in time (15 hours). They reminded us at check in dinner lunch and the morning we must leave by 12 it felt they just wanted us out and we burdened them.

It was worth the money and I would definitely book again

Cats were beautiful staff friendly could do with a kettle in the rooms and more storage

Moyen

Nice resort. But rooms definitely need so work on. We went there as a couple and booked a normal double bed room and found out there were 2 single beds instead. Which wasn’t nice. Rooms condition wasn’t great but resort it self is giod

Apart from the animation staff around the pool, the service was terrible. Housekeeping are rude, canteen has nothing labelled and take no responsibility to allergic reactions. Shocking.

Food was absolutely horrid the staff was not itentive the houses were filthy the pool was so disgusting it literally looks nothing like any picture definitely avoid

Sympa bonne hotel bon rapport qualite prix

Hébergement très bien . Buffets répétitifs mais de bonne qualité Le bar point faible avec des cocktails qui n en sont pas une attente du fait du manque de personne Extérieur et piscines très bien Pas de service navette aéroport (même payante)

Séjour très bien, pour les cocktails avec alcool : ils sont très dilués et les jus du matin pas top mais à part ça super, les animations au top, le service au top ils sont très sympa ! Je recommande

Loved the food and customer service

No fitness options, there was gym , pool water was cold. There is very limited transport options , they run a paid shuttle service that too refused to give us lift because they did not have enough passengers to run the service at sometimes.food was okay but limited drinks option for non alcohol drinkers..only option you had was to drink alcohol or these sugary drinks .

The staff at this hotel are wonderful. It is not. 4 star. Rooms are very basic I feel like I was backpacking again. The room was freezing at night to the point we had to layer up So many things closed like tennis, volleyball, and extra charges