ホテル ハナ

エクスペディアで滞在しているのに チェックアウト時、支払いが済んでるのに 対し 宿泊費を請求 長い話し合いで ようやく わかってもらえた 時間が押してきているので 大変だった あと 朝食無料ですが コーヒーが 付いてなかったり シャワーが使えず 壊れていたり 部屋の掃除はこちらから 言わないとしてくれない なにかにつけて、ダメだった 残念 次は違うホテルにしたい

年代物のホテルですが、スタッフは非常に親切です　リーズナブルで朝食も美味しかったです

Excellent location in central thamel. Very good Food and services. Clean and comfortable. Helpful and friendly staff. I enjoyed my stay in this hotel. I highly recommend to everyone .

Centraal in Thamel liggend Hotel. Hele vriendelijke en behulpzame staf. Goede prijs-kwaliteitverhouding. Goed ontbijt, met diverse keuzes, inbegrepen

Beds were extremely hard and nothing close to a pillow top mattress as described. When we complained about this as soon as we checked in the manager requested the mattress to be flipped by the staff.... obviously this made no difference but when I said this wasn't good enough I was laughed at by the staff in question and told for a different mattress I would need to pay extra. We brought this up with management and they echoed this so after some arguing over the advertised description he eventually gave us a different room. This wasn't much better but by this stage we just wanted a room as a refund was being refused. The complimentary breakfast was basic and cooked to order so OK to start the day but don't get too excited but fresh bread would have been nice. The hotel is in a good location and within walking distance of the markets and lots of good restaurants also a very nice gesture from management was to keep our room on for a very late check out as our bus didn't leave until evening. Decent enough budget hotel but some slight updates and improvements needed.