ポカラ グランデ

ホテルが広く、設備が揃い、サービスも充実している。レイクサイドまでの送迎車もあるので便利。何より部屋からアンナプルナ山脈が眺めるのはすごい！

スパの質以外はとても良かった。

Very clean, no bugs in room. Powerful hot shower made us relaxed after trekking. It’s little bit far from hotel to lakeside, but Himalayan view is so beautiful. We used driver to the lakeside but price is unclear, and driver charged us extra cost. Tour desk lady supported us kindly to build trekking course and schedule.

サービス、清潔感ともに満足だった。ホテルの屋上展望デッキからのマチャプチュレ、アンナプルナ I～IVの眺めは最高だった。観光スポットの一つであるフェワ湖畔とのシャットルサービスが充実されれば更にありがたい。また空港シャトルサービスで待ち時間をなくすように工夫してもらえると更にありがたい。

床がピカピカに磨いてあり感心した。欲しかったスリッパ、シャワーキャップがそろっていた。家族が歯ブラシを忘れていたが、用意してあり助かった。快適に過ごせた。 食事はモーニングは、ホテルで、他は観光ついでにレイクサイドのレストランで頂いた。 天候に恵まれて、ヒマラヤを見る事ができ、感謝！

ホテルとしては老舗なのだろうか、それなりの経年を感じたが、清掃等はよく行き届いていた印象。（あくまで、「ネパールなりには」だが、同じ旅行で利用した同価格帯のホテルよりは明らかに良かった） ただ、ホテルの場所から繁華街が遠かったのが残念。

ポカラの街中から外れているロケーションに少し抵抗があったが、それを除けば、全て快適。 エントランスから客室まで、プールや仏塔がある広い中庭を通るのだが、広すぎて、しかも少し凸凹した石畳を スーツケースのキャスターが壊れないかと心配したことがマイナス点です。 雲でヒマラヤは見えず残念。 次は１０月下旬を狙って、プール用の水着を準備して泊まりたい。

Comfortable rooms, clean. Good dining options including breakfast buffet. Airport shuttle is a plus.

A particular housekeeper was a problem. She would get inside the room (after ensuring) that we were nor inside under the pretext of cleaning and start cleaning even if cash and jewelry were laid out everywhere!

Excellent servoce

The reception and welcome team were excellent and made us feel very welcome with great hospitality! The Asst F&B manager Mr Purshottham went out of his way to help us with dining options and even helped us connect with his contact in Kathmandu to help its with our delayed baggage challenges. Highly commendable!

It says only 5 star hotel in Pokhara but limited hot water shower and lack of other facilities like jacuzzi and all. It doesn’t meet the standard of a 5 star hotel. Staffs were polite & friendly though.

Worse 5 star hotel

The entire experience perfect. Beautiful courtyard, rooms and facilities. Nice breakfast. Shuttle included. Attentive staff. Will return for sure

Good size hotel in the area. Claim to be the only 5 star hotel in town. The amenities however don't reflect the same. No lockers in room, breakfast menu is very basic and does not cater for international travellers. Different internet networks in different parts of the hotel, and they keep disconnecting every now and then. My room had AC not working. Got changed to a bigger room, which was so smelly as if it was not in use for years. You can feel broken floor tiles under the carpets. Staff is great, however. They try to help you as much as they can, but the hotel owners need to invest in improving some of the basic facilities.

Property is beautiful. Room was good but bathroom was little dated but clean. It is a grand hotel

The hotel is like an oasis in the middle of a busy town. The service was great and the grounds were lovely. There is a lot of construction going on outside of the compound at this time so not a very walkable area but for a restful stay this was a lovely hotel.

Good property but far from lake area Expensive

Not really a 5 star hotel, albeit not the worse in Pokhara. Great view on the Annapurna. Comfort is decent, staff is very friendly and helpful. Breakfast buffet is basic.

Booked a suite and it was really beautiful Very clean hotel with great services