メルツァーズ・アパートメント

This apartment was so lovely - spacious, clean, bright, and has everything you could need. We felt safe, welcome, and comfortable. We were able to walk to everywhere we wanted to go, the neighborhood was quiet, and the hosts communicated thoroughly. We will happily return, and highly recommend! Tusen takk for et fantastisk besøk!

It started out fine, but our experience quickly deteriorated as we settled in. We noticed stains on one of the pillow cases, and Kristin was quick and responsive in the beginning. We were told a new one would be provided to us the next morning, but it never did, and when we tried to follow up, we never heard back again. Furthermore, there was loud screaming and/or partying PAST MIDNIGHT EVERY NIGHT (we were there for 3 nights), and it was very difficult to fall asleep under these conditions. We understand some of this might be out of their control, but we didn’t even get a response when we shared this with Kristin. The icing on the cake is the rules, THERE ARE SO MANY RULES. The one that surprised us the most was that we had to put the bedsheets on ourselves at check-in AND take them off at check-out. We always keep the place we stay at clean anyway, but being asked as guests to do bedsheets was definitely not something we ever experienced before.

The apartment is located at a slope while the outside of the road is not really clean and some rubbish were spread over on the road that perhaps the risbiish bin was full Meanwhile, it should be specified clearly that there’re no lift available so to let the customer consider whether we should book the apartment at top floor (3rd floor). It was challenging to bring four big luggage up the stairs!! I have never had experience when I booked at hotel.com that there are rules from the hotel that the customer has to take out all bed sheets, pillow covers, etc, to put on the floor. I wonder if this is a kind of local practice in Norway, compared to when I stayed at an apartment through Hotels.com, which was reserved in Iceland. Anyhow, I like the location of the apartment, which is very safe and convenient to all the common attractions, which is very good.

Walkable, fully equipped, but little stairs to the third floor and no blackouts much needed on this time of the year! Very communicative owners.

Great location! Comfortable.