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Di per sé l'hotel é molto bello e pulito, ho avuto un problema con la camera suite igloo ( non mi sono sentita bene all'interno) cosi dopo esserci rimasta per meno di 1h ho chiesto il cambio della camera e di averne una normale, il ragazzo mi aveva detto che avrei pagato solo la differenza fra le due camere invece il mattino dopo mi é stato detto che avrei pagato l'intera camera ( con uno sconto) comunque più di quanto preventivato, anche perche mi avesse detto questo la sera magari avrei rifiutato e sarei rimasta nella zona di attesa piuttosto. Da un hotel di quel calibro non mi aspettavo questo colpo basso.

Staff as amazing, kind and helpful. Igloo room was incredible. Slept like a baby, highly recommend! Just be prepared.

Espetacular O hotel e muito aconchegante, luxo rustico E a opcao dos quartos em igloo e uma experiencia para a vida

Veldig spesiell opplevelse å overnatte på dette hotellet. Anbefales!!

Ambiance et dépaysement total. Expérience insolite dans un très bel hôtel 4 étoiles. Petit dej top, et très bonne organisation. Après la nuit d hôtel, le sauna était inclus et était très apprécié.

Everything was beyond perfect. A fabulous experience. Thank you

Unique

So wanted to come here to stop in the Ice Hotel. Slept really well! On arrival they took you through the procedure for sleeping in the Ice room. The sleeping bags were very warm and due to my thermals I was very earm and comfortable. Theres places to sit if you needed to to come back in and warm up. Spar is great, breakfast good, lots of choice. If you dont have a car I do recommend booking the hotel shuttle. 500 nok one way and 25 mins to the airport. I only stopped one night. Will definately be coming back again but for longer. This was at the end of a two week trip around Norway Highly recommend! L

L’hôtel est très beau : l’igloo, la réception, le restaurant, les différents petits coins pour chiller au chaud près de la cheminée. C’est aussi chouette de se promener en chaussons dans l’hôtel. Par contre, la nourriture et le service sont médiocre et pas du tout à la hauteur du prix facturé et des prestations d’un hôtel 4 étoiles. 20€ une soupe sans pain ni rien. 30€ pour un burger sans trop de goût. 5€ pour un ramequin de chips malgré plusieurs cocktails et bières commandées pendant l’après midi. Le cocktail que j’avais commandé en apéritif à dîner est arrivé juste avant le dessert… Le petit déjeuner est très basique. Les bonnes choses (omelettes, bacon, avocado toast et même le capuccino) sont en supplément !) Enfin, le taxi commandé par l’hôtel qui devait nous coûté 500 krn (40€), nous a coûté 950 krn (80€). Nous sommes contents d’avoir vécu l’expérience du igloo par contre nous n’y retournerons pas et nous ne le recommanderons pas non plus. De plus des enfants qui courent et qui crient partout.

Veldig god service i resepsjonen, hyggelige og blide. God mat og drikke. Flott hotell!

All facilities were beautiful and staff incredibly professional and friendly. They organized all activities and dining in advance as per our request. A truly 5 star experience all around.

Super quality nature lodge offering great excursions and experiences.

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The igloo hotel was amazing! Can't say enough good things about this place. The artistry was amazing. The staff was so nice. They went out of their way to help us multiple times. They even came to tell everyone the northern lights were out. Would definitely recommend and stay there again

The snow/ice hotel looks like it was constructed in a hurry and not many ice carvings, compared to others in Scandinavia. There were many spots on the ceilings that looked like water had entered and different colors. Small details but not worthy of the price charged. The main hotel facilities are fantastic and the staff was great!

Our stay was fabulous! We really were warm and cozy in our igloo ice room! Such a unique and memorable experience!

The customer service was above and beyond what we expected. The amenities in the resort were fantastic. Breakfast selection was phenomenal. The Ice Igloo was surprisingly comfortable to sleep in - a once in a lifetime experience and worth it.

Awesome experience! Slept in the ice hotel for two nights and it was some of the best sleep I've had. If I had one criticism, it would be the lack of info on the website explaining how it all works (i.e. you don't get to leave any of your things in the room because they run tours during the day). Small thing though and well worth the expense and travel to do it.

It may not come as a surprise that sleeping in an igloo is not overly comfortable. I loved the overall experience, and the ice art is incredible. That said, it was much more comfortable to sleep in the lodge and just visit the ice hotel to admire the art. The staff is super helpful, friendly and sweetly authentic. This is one place that still has soul, does not feel like a corporation.

I only recomend one day here and only for the experience of sleeping in the suites at the Ice hotel. The 2 best rooms are Aladdin and Divine Femenine. The ice hotel is more like a museum everyone can come to look at the suites and nornal rooms beetwen 10 am and 20.00 in the nigth. After that the ice hotel is only for guests sleeping there. Is cold -5 aprox but u will Get very good sleeping bags and pilows. I asked for extra sleeping bag to be more confortable. The system is that the first guests ariving will choose the suit they like. The ice bar is open 4 times a day only 1 hour at the time and you can only choose beetwen one alcohol free lemonade and a vodka with Curaçao the price is 10-12 euro pr shot glass wich are made of ice. We eated at the Lavoo restaurant couse we saw it had betyr review on internet but the food was disappointing. Don’t eat there couse there are many other restaurants near. Massage over rated and u most pay to use the sauna amd jacuzzi if u wana use it the same day u arive,35 euro or person. I have many recomendations more for this hotel. My insta is bcovip I have been in 97 country’s follow me