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The building is getting old and maintenance lacks. The carpet in the corridor has passed the expiry date and still there. There's a strange smell all around, it was a tropical season so that increased it.

Suite was updated and very comfortable for a family of four. Room keys didn’t work on several occasions. Food and amenities charges were not transparent. Staff was very courteous and helpful

I had an amazing experience at PC Bhurban. Very well maintained hotel, beautiful view and very helpful staff!

Amazing

Amazing stay and good vibe with. Excellent staff

Great stay

The corridor to our room smelled like sewerage. Terrible experience

Okay

Too many people during summer vacations

Ok

Nice and quiet with multiple dine-in options.

The facilities atop the mountain is incredible. The majority of the staff at the reception do not give you their full attention, and the rooms are not clean. They will accept other clients while they check you in, and as you make your request, one staff after another will keep stepping in. I've never stayed at a hotel like the Pearl Continental in Bhurband; the staff, from the receptionist to the room cleaner, is appalling. They never changed the towels, so I asked three different persons to provide fresh ones, but no one seemed to care. When I called the operator to request a bottle of water, he informed me that they only allowed one bottle per room per day. I would NOT suggest anyone to stay here Pearl Continental Bhurband unless they improve their customer service.

Very clean and breakfast was awesome

Buffet menu were not worth the price. Key cards were being deactivated after one use.

very limited dinning for dinner

There were loud shouting voices coming from the neighboring hotel room. We complained several times, but the reception didn’t do anything, and it was a nightmare for us

Not good at all

Yes

Overall trip was nice and comfortable

Over all it was a great experience. Dinner at terrace was good. Breakfast was average.