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Staff were great, Oliver took extra care of us and issues that arose. Great location, pool and beach were great. Using their shuttle to get around was helpful as the staff would point out sloths or red frogs and share information.

Resort was amazing and loved the condo and staff. They were extremely accommodating and friendly. Only recommendations were better deck furniture, there was only two plastic chairs. And my brother and I are vegetarians, the meal options to eat out were very limited. Other than that, we lived and would certainly recommend and return!

Los chicos de recepción la mejor actitud y servicio trabajaron al máximo para que estuviéramos felices, el restaurant otra historia terrible servicio una lástima en un hotel tan hermoso

First I need to clarify: Don't book the jungle lodges if you expect premium rooms. We made that mistake misled by the nice photos of the rooms. For a similar price choose the Lodges or Villas. We were so disappointed but the fantastic staff kindly moved us to a condo with views to the Ocean and gardens. That transformed our experience to a very pleasent nature fusion experience with 4* commodities. The resort is kind of in a transition phase and the restaurant upgraded the menu on our last day as part of their changes, which was much appreciated. The staff was wonderful all times! From the condo we could observe many species of birds and even a sloth. Monkeys and of course the red frogs are easy to spot. Areas of improvement, some the resort isplanning to do in near future include: - more eco-friendly engagements (stop plastic) - cleaning days of beach areas as an eco and learning experience (Panama infrastructures in terms of trash management are underdeveloped) - free boat shuttle to residents for more shopping and restaurant choices around Bocas Overall we had a great time and we are grateful for the way the team listened to our comments and did their best to make our stay a wonderful one.

Staff is courteous but the Villas are not maintained to a standard that matched the price. Showered rode fell on my daughter’s head. Fixtures for towels falling off the wall. Then the pool tiles is not maintained and cut my daughter’s foot open. Now she can go on the beach or in the water for a week while it heals. No staff on hand for emergency so you are on your own.

So many reasons. Between no one answering calls on whatsapp (which is the means by which they asked us to communicate), terrible service, food lacking horribly, and no one calling through with our reservations for boat tours as well as

NO Wifi for the first 2 days, master bed had no water in the bathrooms plus a few other minor irritants. The staff were nice and polite, but very inefficient. Most requests would take forever for a response.

Red Frog Island Beach houses are very, very nice. It would be nice to have a few items in there for cooking, like salt, spices, or oil. The restaurant and service could be improved. The menu has only bar food, and the waiters are inexperienced. These suggestions being made, we did enjoy our stay.

Todo fue maravilloso el personal super.amables y atentos , las instalaciones super.limpias y vistas maravillosas !

We were treated well, we ate well, and we slept well.

Red frog and the staff were excellent, we loved our stay and would be happy to come back. The only reason we give it 4 stars instead of 5 is because a good amount of amenities were closed : the pool, zipline, one of the restaurants, and the market. The staff did a good job making up for these closures, they were amazing! But if you’re booked for these you may want to be aware before you arrive.

The Red Frog Resort is a beautifully located area. Although it rained for most of the time, the beach and property are amazing. We saw sloths, monkeys and of corse the red frogs throughout our stay. The staff was so nice and made us feel very comfortable. I would definitely recommend this resort to anyone looking for a quiet and beautiful experience in Bocas.

Great resort, lovely beach and staff is super helpful!

We absolutely loved staying at Red Frog! The staff was so helpful and friendly with everything!! Our accommodations were spectacular. We hope to be back next year.

Amazing property with fantastic views and friendly staff.

I felt unsafe as the locks on the Jungle Room # 8 didn't all lock and curtains were missing , no way to contact desk or staff at times....Water to take a shower was cold at all times....the curtains that were there were dirty....I adv staff to move me to different room and they promised but, never gave me a new room....The staff driving golf cart to and from reception was nice and kind ..,.Kenny and Enrique .....My TV never worked right along with the main light turned on by itself in the middle of the night, possibly an electrical issue? I would never stay there and don't recommend it

Golf cart to get around takes time for pick up and drop off.

It is a true paradise. For the most part the staff was amazing and happy to help. Unfortunately, the staff Rosa beach club for dinner was very slow. We loved the Villa, but unfortunately, it does require a lot of maintenance (windows handles falling off, taps falling off, dripping faucet etc). Overall, we loved everything, and will definitely conciser coming back.

Beautiful Resort and area, had a golf cart the entire time of our stay which was helpful. Staff made getting a water taxi extremely easy. Saw monkeys & sloths right at Reception. Liked it so much we actually booked another night.

Amazing place super comfortable and easy to get around