ラ・ポサダ・デル・ビアヘロ

夕方遅い到着、朝早い出発。短いクスコ滞在中、アルマス広場観光をしたく近くのホテルを探しました。 こちらは中庭が可愛いので選びました。 スタッフは皆とても親切でした。でも、ホテルはかつて泊まったことない不衛生なホテルで本当にガッカリです。カビ、ダストアレルギーの子供はすぐ症状が出てしまった。部屋は臭い、バスルームは短い髪の毛がたくさん落ちて、カビも多く、タオルは臭くて黄ばんでいた。お湯はシャンプー途中で出なくなり、しばらく待つとまた使えるように。泡々で焦りました。バスルームは段差があり滑りそうになりました。 ベッドリネンは替えていなく、ブランケットをめくると誰かが寝た形跡があり、ゴミと髪の毛が。 棚にバッグを置くとバッグの底が真っ白に。 先ずは部屋掃除をするはめに。 インターネットは繋がらず。 良かった点はロケーション、静か、コンセントが多い、スタッフが親切。 清潔であれば、次回もここに泊まりたいですが。。

○ スタッフの方が親切。愛想がいい。この料金で朝食が付いていて、お茶も常に用意されているのは素晴らしい。 Staff is very kind. We can have breakfast free of charge everyday. Also we can always drink cup of tea for free. ☓ 寒い。暖房が付いていないため、どうしようもない。シャワーは始めは温水だが、徐々にぬるくなる 。窓に隙間があり、しっかりと締まらないため、外の声が丸聞こえでうるさい。そして風が入ってくるためとにかく寒い。Wi-Fiは少なくとも部屋では拾えず、共有エリアに行かなければ使うことができない。 Always cold. There isn't heater. The window didn't close perfectly so cold wind is blowing into my room. We can't use hot water（shower） from beginning to end. It was getting cold from the middle. Anyway cold. Wi-Fi can use public space only. We never connect Wi-Fi in our room.

Pelo valor que paguei eu esperava mais das acomodações ! Porém, café da manhã atendeu as expectativas

A localização é excelente, assim como o atendimento de toda equipe, em especial dos excelentes funcionários Suly e Antony. Nos deixaram guardar nossas bagagens antes do nosso check-in, minha filha passou mal e foram excepcionais em nos ajudar a buscar ajuda. Pontos a melhorar: qualidade do café da manhã, o Box do meu quarto estava quebrado e a cada banho meu banheiro ficava todo molhado.

Excellent staff, wonderful location, in the center of. Cuzco but very quiet. I loved the Posada.

La ubicación es excelente y el personal es súper amable y atento. Hay restaurantes bien cerca y la Plaza de Armas está a solo unos minutos caminando, súper accesible. Lo mejor es su personal. Lo único que deben tratar de mejorar es el desayuno porque es bien limitado y repetitivo.

Location,walking distance to the center of the city.

The bathroom is a little bit small, other than that, everything is perfect. We would stay again if we came back to visit this area

Good location, friendly staff.

Location id good and room condition was clean ad well. Everything was good. They prepared breakfast box for me as I had to leave early to join the tour.

The people at the counter are very nice. They pack you a lunch if you are going to leave on a trip very early in the morning which is really helpful due to most trips starting around 4 am. Coca tea is available for the guests, a genuine lifesaver if you get altitude sickness.

Great location and staff were very helpful. My only complaint is that the soundproofing was non existant and you could hear everyone around you. As long as people are considerate, its fine.

Support staff was superb. they were very flexible. we needed to drop luggage for a day. couple of times and need to repack later after our tours ended. they packed us bf for our 4am trip. helped to warm food at 3am etc. Location is good. the only issue is rooms are pretty small and loosely built. we can hear lot of noise.

Conveniently located close to the Plaza de Armas. Rooms could use some improvement. Very cute and cozy Hotel. One of the members in our party fell ill. The staff was amazing, not only did they provided us with Oxygen, they arranged for an ambulance service. Thank fully after a very well established protocol in the Clinic, We were able to board our train to Machu Picchu on time, the staff prepared for us breakfasts to go. Thank you so much, La Posada de el Viajero! We hope to see you again and enjoy more of your hotel ( minus the Soroche) - Beautiful Cusco.

The hotel was small and cozy. It was quaint. It was a great representation of Cusco.

Very kind staff and excellent location. Great breakfast. This is an old building with a central courtyard. Rooms are not sound proof so bring your earplugs. We stayed 2 different times and some mattresses were great, others not so much. For the price, it was worth it.

Extrêmement bien situé au cœur du quartier historique. Personnel très gentil et serviable. Eau chaude en grande quantité et chauffage disponible au besoin. Chambres sans fenêtre malheureusement et déjeuner très redondant.

Excelente servicio por parte de Sarit y Mary, bien amables y súper atentas, nos ayudaron en todo lo que necesitamos. El hotel está cerca de restaurante, ATMs, Plaza Mayor, bien ubicado. El cuarto era grande y espacioso.

Second time staying here and will definitely return!! Great rooms, this time stayed in a single room with my husband. Last time we stayed in a room with three or four beds. Both were great! The price range is great!! Extremely clean! Great location, about 6 minute walk to Plaza de Armas. The food for breakfast is perfect. It’s buffet style, fresh bread, eggs, potatoes, bacon, yogurt, fresh fruit, fresh juice, coffee, tea. Can’t ask for more!! The staff is always friendly and professional. Can’t wait to return!

Pontos positivos: localização. Pontos negativos: no quarto não havia frigobar e nem armários. O hotel todo era feito de madeira e, sempre que alguém andava em qualquer parte, se escutava o barulho. As portas dos quartos fechavam com dificuldade, então o tempo todo também se ouvia portas batendo. As pessoas falavam muito alto, tarde da noite, nas áreas de convivência e o hotel se recusava a pedir silêncio. O chuveiro só aquecia de vez em quando. O mesmo para o aquecedor do quarto, que sequer tínhamos o controle. A recepção que ligava com um único controle (as vezes estávamos de pijama dentro do quarto e tínhamos que receber os funcionários para ligar o aquecedor). As vezes o aquecedor desligava sozinho no meio da madrugada e também fazia estrondos. O wifi caía toda hora. Vários dias, após a limpeza, a porta do meu quarto foi deixada destrancada e a janela ABERTA, com a minha mochila exposta a quem passasse. Mesmo reportando o problema, a situação se repetiu. Por último, o café da manhã acabava muito rápido e poucas coisas eram repostas.