ボロ ベイ ホテル

スペシャルルームを1週間予約していたが、初日は他の部屋しかないと言われキャンセルしようとホテルズコムに電話したが、ホテルと協議しろと自動アナウンスだけで切られてしまいキャンセル出来ずオーナーから差額の半額しか返金されず不満が残ったが、スタッフの対応は迅速丁寧で帰りの送迎も予約したが、他の客が使用していて使えず市内の車も手配できなかった。スタッフよりオーナーに問題があるようだ。 宿泊中は、朝食のみで丁寧にスタッフが対応してくれたが、夕食も無く近くのホテルのレストランを利用した。ルームサービスや清掃は大変良くて感謝に値する。 夕食で他のホテルを毎回利用したので他のホテルと比較するとプールやレストランが無く残念だ。

Clean very spacious room, beautifully furnished, big bath, hot water available. The staff were friendly and helpful. The property is on an esplanade. The beach is across the road. I would have given this a 5 were it not for minor opportunities for improvement ie box of tissues, hand towel and face washer weren't provided. But the price I paid for the room, amenities, and surroundings, it was a bargain. Will come back.

Staff was very helpful to us and went out of their way to acomodate us. Thank You

The aircon did not work properly, a lot of dust webs all around the room, The TV did not have a good picture not sure of the problem, Only 2 towels in room, no shampoo the soap was so small we had to go out to buy some, a lot of the fixtures were falling off the wall or not working. Had a coffee pot. no coffee or cups Great location. We will not be staying there again

The staff were very polite and helpful