ホテル ワン

excellent service

hotel is okay for rush immediate early booking. except for cockroaches room is tidy and clean

I like the staff very accomodating and friendly.

Das Zimmer war an sich ganz gut, groß und sauber. Die Frau am Check In war auch sehr nett. Ich blieb nur für eine Nacht und war zufrieden, bis der Check Out kam. Am Anfang wurde eine Kaution über 1.000 Pesos hinterlegt. Mir wurden am Check Out dann 200 Pesos einbehalten. Grund dafür: Ich habe meine Periode bekommen und nach dem Duschen ist leider etwas Blut aufs Handtuch. Natürlich ist das unangenehm, aber ich kann leider nichts für den natürlichen monatlichen Prozess. Für diese Flecken musste ich bezahlen. Hätte ich meine Schuhe damit geputzt, ok dann kann ich das nachvollziehen aber wegen meiner Periode finde ich das schon sehr respektlos. Die Putzfrau kam aufgeregt an die Rezeption und das Handtuch wurde ausgebreitet und diskutiert, während andere Personen in der Lobby standen. Ich fand das Verhalten richtig unverschämt…und laut Registration Form wird der Betrag einbehalten, den das Personal als angemessen empfindet. Das habe ich noch in keinem Hotel, egal wie teuer dieses war, egal in welchem Land, erlebt.

Clean and big bedroom and bathroom

Water from the shower would overflow on the floor from other side of the glass wall. It just needs to be fix. Other than that, it was a good experience.

Friendly staff and clean room

It’s very convenient staff are friendly and cleanliness

Good security

Room setup with three bed is perfect for larger groups. No fridge in the rooms is annoying because you can’t have cold water or drinks. Upon checkout we were charged for “blood” on a pillow case which was there already. Another room was charged for a “food” stain on the sheets. Can’t fight it because no one ever takes pics of a hotel room when checking in. Not calling it a scam but not friendly practices.

No hot water. Basic only

Room is huge except they don’t have ref, hair dryer and kettle for hot water. Staffs are slow to respond to inquiries. No phone access to their restaurant. When we ask how can we contact the Te Amo resto they told us to go to facebook and find their number 😆

The hotel was clean the staff was very friendly and professional and the prices was great But in bathroom there was leaking water all night there was no tooth brush or toothpaste or coffee or tea or hot water or refrigerator The hotel was to nice to be in that area And what really bothered me that they left note on table in the room that thy will not change the sheets or clean the room if we were staying for more then one day because there was no room service so I didn’t know if those sheets was changed from the last customer was staying there Will not go back there

Place is farely new so grabbing taxies is a bit of a hassle. Better to use a Grab AP if possible.

Hotel is fine with me.

Nice little hotel in Cebu Mandaue area. Hotel was clean and perfect for 4 adults. It was close to shopping and eating places. We only stayed for one day before we headed for bohol

Staff are super nice, courteous and accommodating

No swimming pool Too noisy- staff did not inform us that there is currently constructions going on and it is right in front of our room!! Toilet tissues must always asked to the desk front, not enough supplies in the room. The bathroom floor is always wet after showers despite the divider. There is a gap underneath hence, water flows. Staff are suoer friendly! The room was wonderful but the area or location is not ideal to stay in.

The sidewalks were all broken with open sewers running though them, the streets were narrow and busy