ル シャルメ スイーツ

Was upgraded but not really necessary. Room is very large. Free breakfast is superb. Needs some updating with color. Tub is too high, not senior friendly.

The hotel has cockroaches and very bad smell in the room. Although the staff were very friendly.

Being our dad in the hospital for weeks, Me and my sister decided to book 2 rooms to relax and spend time with family to celebrate ny nephew’s birthday. We bought food however we notice that there are no utensils included in the bag, so.. we called and request for utensils.. 2 person knocks on our door (housekeeping and security) to hand the utensils, however both kept looking and very obviously peeking inside the room! take note: this is only around 8-8:30 in the evening.. not even 5 minutes, the Front desk agent called and ask how many are in the room. They probably forgot that we booked 2 rooms and just currently having dinner in one of the rooms. i’ve stayed in many hotels so i am very much familiar with the rules.. We are extremely dissapointed on the action of the staff.. where is the privacy? Our supposedly “relaxation” became a nightmare as they ruined our mood!

Staff was always ready to assist and make accomidations within reason. My wife is handicapped and as much as possible they accomidated her by providing various accomidations to help he navigate our room more easily, and to accomidate her preferences for breakfast making breakfast to order each day was greatly appriciated.

Very nice roof top pool. Nice large airy rooms. Breakfast on site.

Cockroach in bathroom. No hot water in second reser

The rooms are very spacious. Good variety of choices for the included breakfast. Helpful staff. The location is basically at a strip mall, but easy driving distance to nearby beaches and attractions. Recommended if you’re ok not being at a waterfront.

This hotel is truly charming as it is appropriately named. The room was excellently cozy. For me, the best hotel for the price in subic. Definitely will check in here again.

Great place

I enjoyed staying here. Staff was always helpful and accommodating. Always on the go so wasn’t able to try their breakfast menu. Most places do not open till 9 and they close at 8-9 so, don’t be in a rush and make sure you eat dinner before 8. (I was there for the Christmas holiday so that could have played a factor on business time.) if I’m ever in olongapo again I would stay at this hotel again! And yea… AC works great in the room!!

Starbucks and McDonald's within 2 min walk

Nice local get away

Nice place to stay

Our usual hotel in Subic was booked so we stayed in Charme Suites for the second time. Same experience though: nothing feels clean in this hotel. There are stains and scuffs everywhere, on the wallpaper, the floor, the mirror was dirty, the lampshade the towels thin and yellow. It's all run down. They tried to charge us for third set of pillows and a third set of towels, when we had clearly booked the room for three people, the third being our 6-year old son. I protested and they "waived" the charges. In sum, I think it was our last time to stay there.

Large comfortable rooms and bathrooms, but everything has stains, and consequently it does not feel clean at all: the carpet, the wallpaper, the lamp shades, the chaise lounge, the curtains, all are stained. This place needs a serious and thorough make-over. Staff is courteous and pleasant. Pool is great but quite busy. Breakfast was a big disappointment: very little assortment and the food has zero taste. Fortunately there is a Starbucks practically next door. Overall, not worth the room rate. Hotel needs to up its game considerably to justify this room rate.

Horrible experience. We literally had to clean the whole room and spray disinfectant to ensure our safety. The doors and walls were filthy and moulds around the sink. It was also one of the most expensive place to stay in subic so we were expecting an above average room but we ended up having a sub par acceptable accommodation. The only good thing is the friendly staff.

The best!

위치도 찾기 쉽고 시설 모두 기대 이상이었는데 청결 상태가 조금 안좋았어요. 침대에 먼지가 좀 많이 묻어 있었고, 화장실에도 머리카락이 많이 떨어져 있었습니다.

Rooftop pool is nice though lights dont work in the pool or on the rooftop so 6 pm means its dark. Also no bar or restaurant which is a complete waste of a beautiful opportunity.

Very accessible. Near the duty free.