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食器類も汚く使う気持ちにならない。テレビが見れない。洗濯機もトラブルがあり数時間対応してくれなかった。コンドミニアム自体の規模が大きく、館内は迷路のようだった。

テレビがつかず、洗濯機が動かなかった。

綺麗で良かったがcheckinで時間が掛かった。

HOTEL自体は立派な建物で部屋もキレイで内装も オシャレで良かったです。 ただ、以下が問題でした。 ・実質、民泊扱いで、HOTELのコンシェルジュが 管轄していないため、手違いで受付出来なかった。 HOTEL.comを見てるとHOTELがあると書かれてるのは 実際の場所でなくて、ビーチの場所のため、そこの予約を取ったのかと思い、 その付近まで行ってしまった。 そこに行くのとHOTELに帰るのにタクシーに2回、乗ってしまったんで その分の料金返金して欲しい位です。 HOTELやお部屋自体はイイトコなので、ご利用の際は 上記の点を留意した上で利用されるにはオススメです。

まず、場所がわかりませんでした。現地の人に聞いてもわからず、さらにその場所の目の前のガードマンに聞いても知らないと言われました。通じる名称を記載お願い致します。 また、シャワーはお湯が最初の1分しか出ない、wifiはパスワードが通じたがまったくネットもラインもできなかった。コンドミニアムなので、ドライヤーや石鹸なども無し。選んで後悔しました…。

洗濯機が故障中で使えない、荷物預かりとの記載があるが預かって貰えないなどの問題点はありましたが、清潔感があり、おしゃれで落ち着いたお部屋で快適に過ごすことが出来ました。近くにスーパーや飲食店もあり、良かったです。オーナーの女性がとてもフレンドリーで良い方でした。

Flea infested, No towels, Not a one bedroom, it's a studeo, No Ocean view.

Overall a good place but terrible service. No one wanted to take responsibility over their mistake to include the gym photos that apperently wasnt for guests who didnt stay longer than 6 months. We explained that we booked this hotel specificly for the gym and since we only had 3 nights we thought the would let us in anyway since it was their mistake, but no. They told us to contact the person who owned the flat and he didnt want to solve the situation either, just told us that there was a gym down the street. For this price range you can find better service, a disapointment for sure.

All was good at this location.

When we arrived, we waited for 30 minutes and so because they were asking for paperworks and has an issue with the parking area, the guard says, the owner must fill out the form and fix all the paperworks but for some reason she did not prepare the paperworks beforehand. We used a terrible pan and the stove is too rusty to use. We supposed to use the safe unfortunately, it was locked and unable to use it. The showerhead is also leaking and uncomfortable to use.

Room is clean , spacious and the area is safe ,not crowded . It has 7 eleven nearby.

Check-in was very easy (especially compared to our friend who had a poor check-in experience). The apartment was great and had great ocean views in two directions. The area is wonderful with numerous options for food and beverages. The only negative was that there was no instructions for things to utilise (TV, internet, washing machine & pool).

Despite having confirmed beforehand our friend was almost in tears trying to check in - the One Pacific Residences concierge staff were particularly unhelpful (unwilling to help at all). Once in her unit, it was a wonderful unit (with a lovely view from the verandah) but there were no instructions for using things like the TV, internet, washing machine, nor anything explaining the opening hours for the pool (and how to get there) and the fact that a form needed to be completed before swimming there.

Its comfortable but didn’t give is the info left on the room. Cant locate the wifi but ill book again in the future

Horrific experience. Dirty, smelly, loud, Wi-Fi didn’t work, poor lighting, dangerous, and no front desk! I immediately left and booked a hotel. I couldn’t even get my money back for this place, but I didn’t care. I needed to get out of there right away. Horrific experience. Do not book under any circumstances, you will regret it. Book a nearby actual hotel instead for like $8 more per night.

This is a very good place to rest your head. Don’t expect a restaurant there so you will have to hunt for places to eat. House keeping wasn’t even offered. Due to bad timing (raining) and having to spend time there found out the tv audio wasn’t working. Tried to get fixed but ended up never getting fixed during my entire time there.

ac not working and took 2 days to get fixed, can't find the guy to check in spand us about an hour.

There was no Oceanview and we didn’t get a pass to get to the beach which prevented us to go to the ocean

Issues: - No Hot water. They tried to fix it but it still failed. - Low water pressure. There is an issue with the building. - The bedroom has no door for privacy. It has curtains instead. - no ocean view. Its a view of land only. - sofa is NOT a pullout bed. Its a small 2 seat sofa. The good: There is hot water at the pool for showers. Pool is very nice and big. The caretaker was available and responsive. The area is very corporate and safe. Mostly chinese workers staying in this building. Mactan public beach is a 60 preso taxi ride. I wouldn’t walk it as it’s a dirt road. AC works good. Room was clean and very modern as it’s a new building.

We were late due to a cancelled flight, but were still able to check in without problem. The condo is quiet and private, host has good communication as well.