スワグマン ホテル

以前は冷蔵庫やテーブル椅子などがあり、友達などと楽しく部屋で過ごせたからです。なぜ、スワグマンホテルなのか、アンヘレス行きのオンリーワンバスとエアーポート送迎があるからです。

部屋はせまい、冷蔵庫はない、wi-fiはつながらない、歯ブラシ、石鹸はない、

部屋が狭いが、一人旅なので問題ない。 一階がレストランなので夕方頃にはお客で賑わう。 ステーキをミィデアムで注文したのに強ウェルダンがきた。焼き方も肉の見栄え味もが冴えない。添えてあった野菜は新鮮でおいしかったが。今回　ホテルの料金が安かったので利用に割安感があったが通常の値段なら近くのred planet hotel が快適なはずだ。

送迎付きのホテルという事だけでスワグマン ホテルを選びましたが、電話でホテルに送迎の申し込んだ時に、 私の英語が下手なのか、受付の女性が忙しいのかは分かりませんが、客の要件も聞かずに切られてしまった。 チェックインの時、受付の女性に、印刷したエクスペディアの旅程表を提出したが、 必要ないといわれた後に宿泊費を要求されたが、２度も払えないと強い口調で言い返し、 再度旅程表を見せて、チエックインが無事に出来ました。 何回も水を流してもトイレットペーパーが残るので、修理を頼みましたが、直りませんでした。 なので、用を足す時に困ると思っていた事が翌朝的中してしまった。

シャワーが使えずお湯も出ないのでフロントに言いに行ったら、「今からチェックに行く。」とのことで一晩待ったが結局誰も来なかった。怒り心頭だったので、「金返せ！じゃなかったらディナー代をどうにかしてくれ！」と言ったら、ディナー代を半額にしてくれた。そこだけは認めるが、この国でシャワーが使えないのは最低だ。

フロントの女性スタッフは、愛想が良く、好感が持てます。レストランでは、毎晩、生歌のショーを開催。部屋は、狭く、エアコンの音がうるさいです。ベットは普通です。周辺は、夜は危なく、物乞いをする人や、怪しそうな人が数人います。当初お願いしておいた時間には、迎えの車が来ず、電話で再度お願いしてから２０分して到着しました。周辺は大渋滞で、空港第３ターミナルからホテルまで９０分かかりました。夜遅く到着した時のアンへレスへの、トランジットホテルとしては便利です。

Staff are nice and helpful. The air conditioner wasn't strong enough so they brought me a fan which they did promptly. The room didn't have towels, which I found out after I took a shower. The staff in general are very nice and I feel like it's a solid hotel but they need to double check things like towels and so forth.

Old hotel very poorly maintain, in the rooms are very poorly kept air conditioning doesn’t work well if the hot at all

The service was great, however there were gnats everywhere in the room upon arrival.

Tired room, small toilet from children’s kindergarten, hard to use Difficult shower process to get water flowing

Has improved...but need little more improvment in rooms

This is a good budget hotel centrally located with a great staff.

We flew into Manila Airport at 03.15am. Prior to our arrival i had emailed the hotel our arrival time to avail ourselves of their airport transfer service. I received a reply confirming a representative will meet us at Bay 14 and bring us to the hotel. We rang the hotel about 4am only to be told that the hotel does not pick up in early morning! We told them of their email confirming pick up and said we are waiting as arranged previously. The girl said ok. Further call was made at 05.30am to hotel. The girl said " we thought you will get a taxi". We said "No we are still waiting as arranged". We rang again at 6am to be told the driver has been here twice already. This was not true. We had been waiting here all the time. About 6.30am the driver came to collect us. He claimed not to have been told of our booking or calls we had made. Clearly a bad breakdown in communication at hotel reception and between reception and the driver. It was not a good start to the day.

This is a nice Budget Hotel in the heart of Manila. Near Robinsons Mall and the US Embassy..

Please don't say here this is the worst hotel ihave ever stayed in i have been to the Philipenes 17 time's and This Is by far the worst hotel i have ever stayed in

New upgrades are very good,

The room was good but I can smell that somebody smokes in the room and the air condition doesn’t work very well it wasn’t get cold enough so it’s not really comfortable and while we are resting at night there’s a slamming doors wake us up and wondering what’s happening.

Toliet backed up, lights not working, hotel seemed old, run down.

hotel location was the purpose of our stay and the comfort room was a bit disappointing

The Swagman now part of Oriental Hotel Group has undergone some renovations in the Dining Area which are nice , the Staff are fantastic given what they are working with . The Rooms are inexpensive by Manila prices generally and it Shows ,,,Old Dark Dingy rooms with mouldy roofs and leaky plumbing , noisy old Aircon and soiled linen . The CR in Our Room was tiny, suitable only for Children . I have stayed here many times over the Years as a one night stopover , the free Airport transfers are handy and reliable for the weary traveler and their Fly the Bus Service too Angeles and Subic is reliable and on time ,,,,The Lift has not worked for ages or is always out of Service when I'm there, so you need to use the Service elevator which is not designed for 2 persons and accompanying luggage !!! Travellers tend too stay one night and move on . It is quite often Full for the Simple reasons everyone can handle a Single night,, and In My opinion it's because of this that they see no need too Renovate the rooms . Disappointing best describes the Hotel !!!