ザ オリエンタル バターン

設備的には少し古いものの満足ですが、レストランの品切れの多さや料理が出てくるのが遅いのが気になった。

車を利用して泊まるホテル。ゆっくり過ごしたいホテルでもある。サービスは良い。

備え付けのグラスがすごく汚い。部屋を掃除してもグラスがきれいになっていない。 シャワーの排水が悪い。 部屋自体は、きれいだが。。

Property was in a state of aging and lack of upkeep. Air conditioner worked but loud. shower stall leaked across floor. Pool closed on first door and then later opened. Area down the hill very busy and crowded at night with confusing one ways and street guards. Basic place for locals (one night) but not much for foreigners. Hotel that is past its prime and used by some locals for work stay.

The chairs by the pool were pretty worn down.

Property not value for money. Poor cleanliness. With mice and cockroaches. Shower are not safe. Buffet food are not good. They should maintain the hotel if they want guests to stay. Not recommended.

Went there for a convention, there were puddles and leaks from the ceiling due to the rains.

The property is up on a hill offering great view of the town/harbor. The hotel is a little older but very clean with spacious rooms that are quiet. Shower is spacious with excellent water pressure. The food selection at breakfast was great and tasty as well as dinner at the Forest Grill was excellent and very delicious. Staff is friendly and excellent customer service.

We booked several rooms for 1-2 nights. The room and bed sizes had always been exceptional and are priced relatively reasonable although slightly on the higher side if you consider the location. The hotel is a bit dated and rooms / amenities would need to be improved, i.e. gym - not sure if equipment are working and it does not look to be maintained, the rooms and bathrooms are clean but fixtures are not maintained well (bidet in our bathroom worked but you needed to flush to turn it off...it won't turn off if you depress). Buffet menu, apparently, is now subject to guests booked so if there happens to be less for a day then you are asked to choose from a set menu (single serving!) which we felt was not really fair.

Staff was excellent. I rated the room fair because there was soap scum in the shower and one of the table lamps plastic switch was broken and could cause a shock hazard. Also the patio was filthy (see photo) and outside second floor looking over the pool, the wood was rotten and nails were export. The breakfast was adequate. The pancit canton at the outside restaurant was excellent.

Nice place, clean, good food and good service. Only the pool is not available. This hotel is good if you want to unwind and to chill out.

Probably one of the better places to stay in Bataan, however the hotel is now dated and has little investment for some time. Whilst our room and bathroom were clean and provided a good stay.. the overwhelming feeling is one of faded grandeur. Peeling paint, broken light switches, the pool os green and cloudy..not clean and blue. Breakfast was ok, but limited menu. Staff around the hotel offering good friendly service, trying hard to raise this old lady of a hotel from the grave.

Used to love staying but currently hotel was not unkept, pool was dirty with tiles that can cause cuts

I need to check out early so I can go get my required COVID 19 RT PCR TEST for my return to the US, credit was not given and no receipt of my stay. Reason: booking was made online. Complimentary coffee- 2package and 1 little bar soap for the whole stay. Exhaust Blower in bathroom very noisy. Dissapointed. Never again...

It was a wonderful place to stay. Nice views of the bay. Great food. Good amenities. Wifi internet was a bit lacking.

This is a relaxing and quiet property up on a hill. There’s a lovely view from the terrace. The spa is small but provides high quality service. The central restaurant is beautifully decorated, but I’ve had more lavish spreads at other Oriental properties. There is not much sightseeing in the area, so come if you want to just unwind, swim in the pool, and get a massage.

The staff were amazing!!! We made some request that we thought they could not deliver but they did. The only thing that I am not satisfied is there pillow, it had a hard cover and should not be intended to use for sleeping. Those pillows look like throw pillows only. But they only had 1 soft pillow per guest. Requesting for additional soft pillow will run you 200 pesos each

This place is deteriorating due to lack of maintenance.

The hotel really was wonderful however the property appears to have no maintenance, upon arrival the room safe did not work the refrigerator did not chill even water, the air cons grill was broken. The staff was apologetic and they fixed what they could but it just seemed this could be taken care of prior to arrival of customer. The food layout was wonderful. We did arrange for their spa services but when arriving for our appointment the appointment was never booked, they offered services but had only one massagist to accommodate so they did not have an opening until 9 pm we thought despite confusion this could have been avoided by bringing in another massage assistant. Over all grade is fair for price.

It was really a nice and cozy place at an affordable booking price. The location was just only too far. We travelled from Manila to Mariveles for 5 hours by bus and rode a tricycle to the hotel. There are no near convenience stores around the area of the property but they are offering a free shuttle service until 12 midnight if you want to go out. The personnels were all accomodating. Food was pricey but tasted good. We loved the free breakfast buffet that came with our booking. The room is clean and comfortable. My friends and I had a great staycation experience.