ザ Q ホテル & レストラン

The ceiling is leaking, far from the city, no nearby restaurant or anything, no wifi in the room, the garden which is the reason why I booked this place is quite dry and not maintained. The shower faucet is also looking.

The room we booked is apparently not available anymore but they accepted our booking. We had to transfer to a separate room instead of a twin deluxe. It's supposed to be a family bonding and because of this, we weren't able to be all in the same room.

While I enjoyed the stay. The place was understaffed, they use to cut the water after a particular time by 10pm at night I guess and once the place was crowded the water pressure decreased a lot. The food was okay but the menu was limited.

The hotel was easily located through waze, but had a minor issue with the signage especially at night, there was no light post and it was raining hard. I suggest to have a light post at the gate in order for the visitors to identify where the entrance is. Upon arrival, we were greeted by the staff and received the information that there was no water supply, we were advised to cancel our reservation. Or, if we chose to stay, the staff will be willing to fetch water for us. We stayed in the lobby looking for other hotels but opted to check in because it was raining so hard, we were tired, and the other facilities were fully functional, just had an issue with the water supply. We checked in at a Matrimonial Suite, Queen Aurora, it was so spacious, and can accommodate 8-10 people. The bathroom was quite large as well as the closet/dressing room area were storage box was located. Just had a minor issue with the cleanliness at the bathroom area, faucet and bathtub were not as clean as it should be. Maybe due to the fact that it was old and not used enough. The staff was accommodating enough and cleaned the area right away. They offer free breakfast, but don't expect much, they have "silog" meals that you can choose from, sausage, corned beef, luncheon meat and daing na bangus. But then again, as I said, don't expect much, it was savory but we were slightly disappointed with the serving size, the corned beef serving portion so little, all of it can fit in my spoon. I asked about why the serving size is so little, the staff told me that they were measured by portions. Anyway, we just enjoyed the food and view, it was raining so hard, and was really chilly. Regardless of that, we were still satisfied and enjoyed every bit of it. Overall, our stay was good enough. The staff were really accommodating, I even asked them to show me the other rooms they offer, and they gladly obliged. The rooms were spacious enough, the view is generally pleasing to the eyes and very relaxing, away from the noise of the city. If you want to have a quiet and relaxing stay, this place is perfect. I wouldn't mind checking in here again. As for the location, I think it's around 2-3km away from the town proper? I'm not sure, but it's near the Rowena's Pasalubong shop.

No wifi, we found insects in the room such as spider and a dead cockroach in the cabinet. The water pressure in the shower and sink is so low that you'll have a difficulty in washing your face and take a bath. Good thing about this place is the scenery and the beautiful landscape in their garden, also the hotel lobby has a instagram vibes. Overall this is a basic hotel.

Very nice place with friendly and very accommodating staffs. Good place to relax. The Garden is the best part of the place.

The place was nature surrounded, and it wasn't really difficult to go around the hotel.

景色と宿泊施設を楽しみました。

Q hotel is amazing. Service is exceptional. Keep it up!

The service was great and the staff was accomodating. We had a very relaxing weekend and the place looks great too.

Very friendly staff and accommodating

Polite staff. Accommodating receptionists. Helpful hard working staff ready to help. Location easy to find. Pretty much affordable room for size.

first they give us room number 11 but cannot function the key and cannot lock of the door and after that change another room. the water of shower bad smell, and the bed its not comfortable with thin blanket, the blanket is thin, you know tagaytay cold right? so at least they provide the good blanket..the blanket more thin then my jacket... when want to go out its far from any place, 4km to people's in the sky, 3km picnic grove, 3,5 km to cofeebean shop, 8km to mcdonald with mountain view.. bad service and so standard quality.. thank you.. even there so manny good view around hotel...no globe signal in room and no wifi in room, if you want wifi, you must go to scare living room just for slow wifi..thank you...