HF イパネマ ポルト

Reasonably good.

駐車場も完備。スタッフもサービスよく動いてくれた。

そもそもポルトガルの人は親切なのですが、このホテルのスタッフたちは全員とても親切でした。とくに、朝食会場のスタッフは、スタッフの方から「明日の朝の出発が早いなら、ランチボックスを用意しましょうか？」と尋ねてくれて、用意してくれた。

Theh hotel is a bit far from metro station. But the room is clean and comfortable. Staff is kind.

What made this hotel wonderful were the caring staff. A+

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Nossa hospedagem foi maravilhosa!!! Tudo muito perfeito!!

I thoroughly enjoyed my stay at this hotel, as well as in Porto. No complaints whatsoever. The hotel is situated in a nice clean area. Nearest shopping area with a nice mall, including a large supermarket is about five minutes walk away. River douro is about twenty minutes walk away. The hotel is very clean and staff attentive. The drinks and food in the bar were very good and inexpensive. There's also a formal restaurant on lower floor which I never visited. If I return to Porto I will most certainly choose the same hotel or one of its other branches. 10/10.

Good service

Great value for money for a family trip. Great room size. Only thing was a very noisy A/C. Other than that great value

We originally booked into HF Porto and when we arrived we realised a mistake and we asked would it be possible to move to Ipanema Park 5 mins up the road. The hotel told us yes they would org a refund once we paid in full in the other hotel. Taking them at good faith they would do this we moved and paid in full again their second hotel. One month later and they are still saying they did not say that and that we choose to pay both hotels 5 mins apart for the same dates. AVOID At all costs

O atendimento foi excelente, e me senti muito bem recebido. Quero destacar especialmente o atendimento do funcionário novato (mesmo ainda em treinamento), que foi extremamente simpático, atencioso e prestativo durante toda a minha estadia. Ele tem um ótimo perfil para a função, e acredito que vale muito a pena investir no desenvolvimento dele tem grande potencial. Também quero elogiar a camareira que fez meu quarto. Foi notável o carinho e o cuidado com que ela fez o serviço, o que faz toda a diferença na experiência do hóspede. A única observação negativa foi em relação à cama: a reserva havia sido feita para cama de casal, mas acabei ficando em uma de solteiro, o que foi um pouco desconfortável. Fica essa sugestão para mais atenção nesse tipo de detalhe, que impacta diretamente o conforto. No mais, agradeço pela estadia e pelo atendimento. Espero retornar em breve!

Property was clean and modern. Staff were helpful and breakfast was good.

Great staff, clean and new rooms, rich breakfast, has a bar.

Clean comfortable hotel. Walkable to centre with very helpful staff

This was very far from the main area. Just be aware that it is a minimum 30 min walk. We travelled with children older parents who had difficulty and we needed to uber between areas.

Ne réponds pas au mail. Ne veut pas donner de facture

Das Hotel hat eine sehr gute Anbindung der Öffenlichen Verkehrsmittel die Möglichkeit besteht an jeden der Sehenswürdigkeiten zu kommen.

not sot good: I asked for an invoice, but a grumpy lady behind he counter refused allegedly because my reservation was made through hotels.com. First time this has ever happened. I decided not to challenge, as given the face of that receptionist, it would have been like talking to a brick wall. Room has the usual message to save water etc. I hung up my towels every day, yet every day my towels were changed. Why have that message in the room, if you're going to change towels anyway. Good: Check-in was smooth with a very kind receptionist. Room was super clean. very conveniently located for the prupose of my visit.