ヴィラ フォズ ホテル & スパ - デザイン ホテルズ の メンバー

The grounds, room, the bar and the spa were all top notch. Service in the restaurant and bar was very good and still friendly. Breakfast was a great spread every morning. We really enjoyed the location and proximity to the beach, restaurants and the city. We will absolutely be back!

An amazing property with terrific staff that seemed to really care and responded to any need immediately. Beautiful room and main hotel with an incredible view of the Atlantic. Breakfast was terrific and included cook to order. Just outstanding.

as instalações do hotel de fato são ótimas, o quarto é impecável, a limpeza também, funcionários educados. O que foi REALMENTE frustrante foi a comida do hotel. O pequeno almoço me chocou. Nunca fui num hotel 5 estrelas CARO como esse pra comer tão mal. A comida que foi pedida no quarto no jantar também não estava no nível do valor que pagamos. Já fui em hotéis 4-3 estrelas que tinha um pequeno almoço MUITO melhor, muito mais bem servido e caprichado. O pequeno almoço é realmente frustrante só tendo poucas opções de coisas, tudo disposto na mesa de qualquer jeito. Pedimos o pequeno almoço no quarto e não levaram nada do que foi pedido, descemos e quando nos deparamos com as mesas e as opções ficamos impressionados como um hotel tão caro oferece um serviço tão ruim de comida sendo o pequeno almoço geralmente o carro chefe dos hotéis 5 estrelas. Perdeu muitos pontos já que fomos apenas passar uma noite para iniciar nossa lua de mel, esperávamos mais. fora isso, todo o resto é lindo

Excellent service, food and location. The breakfast was the best I have had in any hotel. The hotel was very stylish and looked well maintained. The beach is just across the road from the property and there are lots of small bars and restaurants along the sea front. Perfect winter stay as there are few people around but everything is open.

Not a 5 star hotel!!! Spa area is in basement and very cramped. Pool area and bedroom/bathrooms that have all marble floors are a big danger, you need to constantly be careful not to slip . Patrons were permitted to use phones in dining room which made it unpleasant. Location across from the ocean is beautiful for walks but quite far from city. On a positive note the food at Fleur de Lis is terrific.

Michelin One star was horrible. Chef tried too hard with bad ingredients. Took 25 minutes to get a cocktail and 3.5 Hours for a poor dinner. Hotel misrepresents its self on the website as staying in an old mansion when the rooms are actually in an ugly concrete structure beside it.

Staff was wonderful!

Ein sehr schönes Hotel mit freundlichem Personal das auch sehr kompetent ist. Frühstücksbuffet mit Moet Chandon Champagner und frischen Austern. Exklusiver geht's fast nicht mehr. Ich habe schon wieder gebucht.

Giovanni in particular was amazing making many restaurant and excursion recommendations that we loved. Hotel was clean and overall excellent. The one downside was in the pool area. Indoor pool with very limited sun loungers. Food at the main restaurant was excellent.

Simply outstanding in every way…worth treating ourselves… I booked as a surprise for my wife’s 50th birthday and we were not disappointed.. fabulous

Really lovely property across from the ocean in a great area of town. Food, staff and property were wonderful.

Um excelente hotel no Porto, para quem gosta de conforto, com excelentes restaurantes.

Was not able to use spa message since fully booked up for next few days. Also was not able to use swimming pool and steam room this morning since not opened until 9AM.

The location is near the ocean which is really nice. Although the hotel was beautiful, the property is a little outdated and service was just OK.

Excellent

Esperienza terribile.Aria condizionata automatizzata non funzionale, dopo 3 notti in hotel torno da un viaggio di lavoro con la bronchite!Quello che più offende è l'incapacità dell'hotel di gestire il problema e farsene soprattutto carico!L'hotel pretende esser un 5 stelle senza poter offrire un servizio 5 stelle adeguato, non tanto per il servizio prestato, ma per l'inadeguatezza nella risposta e risolutezza nel gestire la questione.3giorni lamentandomi alle 6 di mattina dei 27 gradi in cameta per sentirmi dire al check out che comunque non c'erano anomalie nel sistema. L'unica persona che si è interessata dentro determinati limiti, credo ovvi, è il responsabile del servizio clienti che si è scusato ammettendo l'inadeguatezza del responso dell'hotel. Ma come dicevo nessuna azione correttiva e soprattutto di risarcimento parziale o anche simbolico per ridurre lo sconforto e lo scontento dimostrato nella mattinata del check out. Per tanto: obbiettivamente un bell'hotel ma con un servizio troppo lontano da ciò che un 4 stelle dovrebbe saper offrire. Ripeto, quello che piú indispettisce è l'incapacità dell'hotel di assumersi a pieno la responsabilità di aver fatto ammalare letteralmente un cliente, lasciandolo andare con un "si farà sentire il direttore". Del tutto inaccettabile e non per il costo a notte, che peraltro non è decisamente irrisorio, ma per la netta incapacità di dimostrare prontezza e correttezza facendo sentire il cliente como uno dei tanti/pochi che si lamenta.

If you want workout you need make appointment ( This is not cool for a hotel this size and so expensive)

Amazing place small gym so times need do appointment to workout

Wonderful hotel and I looooved the oysters and champagne for breakfast!

The hotel is fantastic! We enjoyed our stay. room was clean and view amazing. The restaurant was full so make sure you book way in advance!