コートヤード・イスラベルデ・ビーチリゾート

The property is located in a great place and has everything you need to not leave the hotel. However, we weren’t told that the hotel was under construction and were woken up by drilling in the room next door and hammers and loud construction noises in the next room over. We stayed 4 nights and would’ve loved a room that didn’t have such disturbance. We asked to pay extra for a late checkout as we had a late flight and were told it wasn’t allowed. I have stayed at this property before and never had a situation like this happen. Would recommend but do your research before hand.

The hotel was alright for the most part. Just a lot of renovations, so a lot more noise than expected.

Under construction and proximity to airport noise

Under renovation, but fully functional. Lobby spacious, bar area and entertainment fun

N/a

It was under construction and I think we paid too much for I’ve condition of hotel

The location of fine - even next to the airport. They were doing renovations/construction, but it was not that big a deal. My room didn’t have noise, but my daughter said her room did during the day. Wish Marriott gave you coffee complimentary in the mornings like a lot of independent hotels do….. it’s just about the gesture….and not coming across like everything is about profit (haha…which it is- I know). Overall though a nice vacation….we would come again.

The property and staff were good. The bathroom had haur in it when we checked in. AND...every morning at 730am drilling started. Every morning for 7 days. The hotel is under construction/remodel. I would think they wouldnt have this going on so early in the day. Most people are enjoying the day and evening and sleeping in.

All good

The pool area was awesome as well as the staff.

Great place

So far everything is as expected. Courteous,Great hospitality, Food and Clean

Perfect for a night or 2.

The staff was friendly and welcoming. Plenty to do, even for the kids.

The property never informed us that construction was taking place on the property. Every weekday at 7am we were awaken by sounds of construction; banging, drilling, yelling, etc. There was a piece of blond hair in the bathroom that I noticed on my first day of my arrival, it was still there when I left 7 days later. And the housekeeping staff would have full fledged conversations by my door at 8am (I was by the elevator) for at least 45 minutes. Not working and talking, just hanging on their cleaning cart talking about rooms, customers and life in general (I’m bilingual). The service and weekday staff at Cafe Tropical was excellent! After the first day, Sarallee (the Cat Lady) knew what I ate and how my husband and I took our coffee. She was very attentive, personable and thoughtful. However one day on the weekend, I met my family in the Cafe Tropical for breakfast. They were going on an excursion, I was hanging on the beach for the day. I ordered an omelette (the food was excellent all 7 days) as I started eating my family left. I was alone finishing my meal. I sat there for at least an hour. The staff was bussing around to other tables. No one asked if I’d like a coffee, if I was ok or needed anything else. I like that the hotel is not huge, which in turn the beach was not crowded, the pool was not too crowded nor the other facilities. I also liked that the property is not on the main strip, but walkable to the main strip or a quick Uber ride.

Todo muy bien... Lo malo que están remodelando y si hay algunos inconvenientes con ese detalle

What I liked it was a relaxing stay and the environment was nice, and accesible. What I didn't like it was the knowledge of the employees on explaining the charges. Everyone gave differents versions, in the end I had to see the charges of the system to see the real truth.

I’ve been to many pools and hot tubs around the world, sad to say that for the price to stay here Hot tub was a bit dirty. Didn’t like the fact that it didn’t include at least a continental breakfast. Would I stay here again??? I don’t think I would. PR has beautiful beaches and better areas with less noise. You can hear the jet engines through out the night. I don’t feel rested. Sorry for my comment but Marriott you need to work on it.

Quiet environment and helpful staff.

El lobby estaba en remodelacion y en ningun momento se notifico, en el area de la piscina habia poco personal para tantos pedidos, el hotel tenia un olor peculiar en sus pasillos para nada agradable