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Our family vacation in Doha was crowned with the excellent customer service we got at the Waldof Astoria west bay Doha. Everyone was exceptionally plesant and very attentive. The room was immaculately neat and spacious. The concierge servicewas top notch, very helpful and willing to go above and beyond to make our visit a memorable one.

Great rooms and all staff were helpful and freimdly.

Well designed Hotel, Excellent Location and Great staff.. what more one wants from a hotel!

Uno dei migliori alberghi di sempre per me. Struttura con spazi enormi, arredamento di gusto eccezionale. 3 piani di spa con piscina 25 metri al 43 piano. Personale in ogni angolo e gentilissimo. Pranzo ottimo. Upgrade gratuito a suite di almeno 60 mq. Stanza da bagno con marmi neri, spettacolare.

What an incredible experience. One person that I would like to personally mention is Alvin, working at the breakfast restaurant. Alvin went above and beyond each of our mornings at the hotel, crafting beautiful fruit bowls for our family based on the fruit we picked from the plates on the first day. He was also so kind and friendly every morning

A terrific hotel property with first class facilities, staff, maintenance and amenities. Everything was perfect and the tasting menu at Muru was world class.

Excellent customer service! Concierge services (Olivio) awesome!

My favourite hotel. Staff are exceptional. Facilities the same - please don’t ever change!

Perfect in all ways

Not bad

Extremely dissatisfied with our stay and disappointed that this was a Waldorf Astoria property. We had two rooms booked and neither room was ready until about 8pm, leaving us at the lobby to wait…they gave us a cup of tea as compensation for the inconvenience. Our booking as advertised was for a room of over 3000 sq ft and instead they gave us two connecting rooms that were in total about 1200 sq ft. There was mildew odor in both rooms and active water leaks in the walls. They said they could not move us as they had no other rooms. I have photos of about 8 areas where there are yellow stains from ongoing leaks in the walls. Upon departure, with our luggage, we were confronted by one of the lobby staff to ensure we had not forgotten to let them know whether we had eaten anything from the minibar snacks. What a disaster of a stay. Please spend your money elsewhere.

Place is amazing! Very close to the metro as well, we were given a beautiful room and the restaurants were delicious.

There are no words that would do this property and staff justice. This is a 20 star hotel - exquisite environment with helpful, kind and caring staff. I have never experienced this level of service and care. Ritchie Andreasdď made our stay perfect. She is truly a gem and the Waldorf is lucky to have her. All the staff working at this hotel had one mandate, “customers first”. My family and I are truly grateful for everyone at the Waldorf.

Everything was top tier. The room was spectacular however, the staff made it the best hotel experience ever!

You get what you pay for.

Our stay at this hotel was truly exceptional. The staff were incredibly welcoming and attentive, the rooms were spotless and very comfortable. I requested a room on a higher floor with a city view and they fullfilled my request perfectly. I would gladly return anytime – highly recommended!

Exceptional experience from beginning to end! The Spa and Hair/Nail salon deserve 7 stars. I’ve stayed all over the world and this was by far the best most luxurious experience I’ve ever had. The staff were exceptional!

Really nice place, very friendly staff and helpful.

The perfect hotel that has everything covered for a perfect stay. Cannot recommend highly enough.

Absolutely gorgeous hotel, spotless, staff is the best part of this hotel. They went above and beyond to ensure I had an amazing stay. Charles and Olivio at the concierge were absolutely brilliant! Made sure I felt like a queen!!!! I’m so happy I booked Waldorf