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The first 3 days when Iryna worked it was WONDERFUL as she went over and beyond to make us comfortable and welcomed. On the morning of check out, the front desk clerk was no way to be found - we had to call the hotel phone several times and then she would come from downstairs. The table where we ate breakfast was not cleared for at least an hour while other guests passed by and had to eat near it. I asked her for assistance to get my bag down the step and she told me it was not her job, but she took it down. I asked her her name and she refused to tell me. All the other ladies had their name displayed by the front desk. She was borderline rude and NOT helpful at all.

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Bereits zur rezeption 25 steile treppen mit koffer keine anstalten der hilfe des pittiers..nach check in der jinweis

Very good service, good breakfast but far from the city

It's clean.

Check in was received with warm welcome and assisted with the surrounding area of the city. Thank you Iryna! 🙏

Staff was really nice. The lady at the night helped us with us stay on September 18 2025. She is really nice.

I appreciate the safety

Das Zimmer 16 zur Strasse war entweder zu warm 28 Grad oder wenn man die Fenster öffnete war es zu laut. Das Hotel war jedoch insgesamt gut.

Good Hotel with Breakfast I had a very pleasant stay at this hotel. The room was clean, comfortable, and quiet — perfect for a good night’s rest. One of the highlights was the breakfast: a generous selection of fresh and tasty food, with something for everyone. The staff was friendly and made sure everything was well organized. I would definitely recommend this hotel, especially if you value a good start to your day!

Väldig snällt personal. Fina stora rum och stort badrum. Ansolut helt okej ställe för priset. Lige svårt att hitta hotellet på kvällen.

Das Hotel hat Parkmöglichkeiten direkt vor der Tür. Sehr freundliches Personal. Zimmer sind klein aber ausreichend und schön gemütlich eingerichtet. Frühstück ist in Büfettform, sehr lecker und eine gute Auswahl. Einkaufsmöglichkeiten (z.b. Lidl) ist 3 Minuten zu Fuss. Ein Einkaufszentren ist ca 8 Minuten zu Fuss zu erreichen. Wir können es zu 100% empfehlen und wir würden wieder kommen. Waren für 6 Tage dort.

Frühstück war soweit okay. Leider gab es keinen Aufzug im Hotel und die Koffer mussten in den zweiten Stock getragen werden.

Very welcoming host, nice old style building and simple rooms, breakfast good.

The staff were friendly and really helpful. They made us up a breakfast pack on the first day and opened breakfast early on the Sunday as we had to leave early to catch a train. I would recommend this hotel if you want to stay in Kladno.

Good, clean, no frills hotel.

Very good hotel, cosy apartments with a nice old architecture. Very good breakfast, something for all tastes. Room was equiped with a refrigerator which is very important. Kind and flexible staff that gives good service. 10 out of 10.

Great stay after catching a hockey game to see Jagr

We stayed in room 17 for 1 night. The room was big enough for two people. There were 2 single beds that were quite comfortable, but there were extra pillows. We didn't turn on the TV. So, I don't know which channels were available. The bathroom was also quite big, but no branded toiletries were available. The main issue was the noise; we could very easily hear other guests in their rooms and walking down the hallway. The room was absolutely not soundproofed. If you're a light-sleeper, you will struggle to sleep well at this hotel. The breakfast buffet was served in the basement. Obviously, there were no windows and the whole area was a bit gloomy. The breakfast food was very basic. Yes, there was a bit of everything, but it all looked stale, old, and even the packaged items seemed to have been of low quality. There was no coffee machine. The other thing that truly irritated us is that we had booked this hotel on Expedia, but the hotel didn't charge our card. So, we had to reenter our card details on the hotel's online portal in order to pay and generate PIN codes to enter the hotel and our room. Overall, we don't recommend this hotel. It's of low quality while the price is quite high for the Kladno area.

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