ドメニイ プラザ バイ レジデンス ホテルズ

It was pretty quiet because of covid. No restaurant service, but the stay was good overall. The rooftop terrace was very nice.

nothing special

The property was very close to the relatives we visited. The vintage of the building was a plus. Close to Triumph Arc, Herastrau parc, market and restaurants.

While we reserved the spa that is advertised for guests romantic and private relaxation. The night staff of the hotel, two men and the female receptionist, came around the off limits back alley to spy, through the ventilation window, on me and my female companion as she laid topless. She noticed them and warned me, I immediately confronted them and they ran off as I followed them. The two male staff whom I recognized as I followed them and identified as the concierge called Bogdan, and the room service clerk that had just delivered wine to my room, they kept cowardly running as I followed them across the lobby and hid on the back of the hotel restaurant. But the female receptionist couldn’t hide as she had to cover the reception. I demanded explanations from her and she just nervously provided none. I demanded she contacted the night shift manager. This night shift manager showed up while the male staff was still hiding in the back, and instead of confronting them and doing the right thing, he instead covered for them and denied they were present at all in the premises. We checked out and returned the next day to speak to a person that identified as the general manager. This person took the report apologizing promising to call back after looking into the matter and the lobby cameras but the call never came through. I have stayed in this hotel before in the course of the past 5 years and I have reserved the private spa before but now I warn everyone to beware and away.

Staff was helpful and professional. The only problem were events (children birthday party, etc.) on the 4th floor, above my room, which started from the early morning.

Decent hotel for the price but if you stay during the weekend there might be a wedding event or some other event where the music will be loud until late at night... This wasn't a big issue for us on 2nd floor but might be louder above 2nd floor. Just something to keep in mind.

The staff was friendly. The hotel is well located close to the Arc de Triumph, a 10 min by taxi from center

Nemaipomenit condițiile și personalul foarte plăcut!

This place is horrible! First of they have horrible attitudes. They treated us like we were going to steal something. Watching our every move. I left early paid for 5 nights only stayed 2, because my guest was bumped and so upset I had to pay for another room because she felt uncomfortable! I called Travelocity to let them know what was going on that I was checking out early, they didn’t wanna answer the phone for them nor will they give me my money back for the 3 night that wasn’t used. Then, I suppose to get 10% off on breakfast she tells me my breakfast wasn’t included an I paid an extra 100 bucks! The receptionist didn’t even know how to print out a receipt when we were checking out! He knew how to be on his cell phone laid back though! I recommend the Ramada!! Great service!!!!!!! Awesome breakfast and they don’t watch you like your about to take something!

Very nice hotel, close to the city facilites and in a very nice old style

Location- quality of everything with attention being given to details! Breakfast Buffet was marvelous! Quite! Great Restaurants narbt! Extremely helpful staff

Omwille van een conferentie die plaats vond in de buurt koos ik om in dit hotel te verblijven gedurende 1 week. Een doorslaggevende reden om hier te boeken was de aanwezigheid van de SPA faciliteiten. Na het inchecken vroeg ik of ik gebruik kon maken van het zwembad, sauna, jacuzzi. Ik kreeg als antwoord dat dit gedeelte omwille van een technisch probleem gesloten was. Daarna besloot ik om samen met mijn collega het diner te nuttigen in het restaurant van het hotel. We kregen een menukaart met daarop heel wat lekkere gerechten. Toen we wilden bestellen kregen we beiden te horen dat het gerecht dat we gekozen hadden helaas niet beschikbaar was. Ook mijn tweede keuze was 'helaas' niet beschikbaar. Waarom geeft u dan een menukaart aan de gasten? Op mijn reservatieformulier van expedia stond duidelijk kamer met bad EN douche. Toen ik in de kamer kwam bleek hier enkel een douche aanwezig te zijn. Toen ik dit ging melden aan de receptie verklaarden ze dat ze geen kamer hadden met bad en douche. Ik vroeg om dan een kamer te krijgen met een bad. Dit was onmogelijk! De resterende dagen van de week ben ik telkens gaan vragen of de SPA-zone al beschikbaar was. Telkens kreeg ik hetzelfde verhaaltje. Ik ben meermaals gaan kijken naar de SPA-zone op diverse tijdstippen van de dag. Ik heb op geen enkel moment techniekers zien werken in en aan de SPA-faciliteit! De kamer was wel mooi ingericht en proper. Er werden zelfs geen verontschuldigingen gegeven voor de tekortkomingen. Jammer!

Close to the local markets and shops. A great location and the hotel was effective and great!

My room had 2 balconies it was gorgeous. Ordered up a bottle of wine to my room and sat and stargazed. Perfect way to end a busy day!

es bonito, cama comoda a unos 10 minutos en coche del centro

Staff reluctant to serve breakfast. Spa facilities were extremely poor and not worth the additional fees. A party in the hotel was extremely loud with music travelling easily to our room. Will book at Radisson in future.

Posizione dell’albergo buona insufficienza della struttura e nei servizi offerti albergo a 4 stelle non può mancare una cassetta di sicurezza siamo stati d’estate la prima sera siamo stati in camera senza aria condizionata il giorno dopo ci siamo spostati di camera è la doccia non funzionava bene ecc.

very beautiful hotel and the Staff are really nice .

This hotel is nice in the inside but a little out of the city centre. Information on the hotels.com Website was incorrect about what was included with our booking. The website says there would be free airport transfer with our booking but the hotel refused to honour it and after I questioned the policy they never replied to me. Once we were at the hotel the staff were friendly and the room was clean and comfortable.

중심가에서 굉장히 멀고 택시밖에 이동 교통수단이 없다. 방은 이뻤지만 화장실, 특히 세면대가 더러웠고, 변기는 계속 물 새는 소리가 났다.