コンチネントホテル アル ワハ リヤド

水回りはきちんと掃除がされていて清潔です。部屋は若干掃除が行き届いていない箇所がありました。 空港⇒ホテル間のみ空港送迎サービスを利用。水やジュースのサービスあり。 ホテルフロント、送迎時のドライバーは英語でやり取りができます。

施設自体は古いですがリノベーションされており、また部屋は広くてアメニティも整っており、非常に快適でした。 シャワーの温度がもう少し上がると最高だと思います。

設備自体は古いですが、部屋は広く、また電気周りはリノベーションされていて非常に使い易かったです。Wi-Fiも問題無く繋がりました。

アルワハパレスを数回利用しておりますが、 レセプションのサービスレベルが下がってきていますね。 価格が安くなってきたことが反映されているのかもしれないです。 チェックイン時はホテルのシステムダウンで1時間待たされ、 結局チェックインできず、 仕事がありましたので、そのまま外出。 3時間後の再度チェックインでも、もたついていました。 チェックアウトでも20分ほどかかり、 レシート作成時には、いくら支払ったかこちらに聞いてくる始末。 対応がお粗末でした。 次回は、別のホテルを探そうかと思います。

コストパフォーマンスに優れるホテルであり、概ね満足であるが、お風呂に熱い湯がでない点と無料wifiがホテルのものと類似したものが複数あり、セキュリティの観点から不安が残る点がマイナスであった。

Great friendly staff Hotels feels like home Breakfast is good and can be improved

Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.

L'accueil au demeurant est très bonne, le room servie très aimable et la chambre est assez propre. Cependant il est compliqué de commander un diner par téléphone, les instructions ne sont pas claires et le menu pas à jour. Malgré que la clim soit bruyante, elle était très efficaces et la literie très confortables!

Excellent property the staff were very friendly

It was a nice hotel in a decent location. 10 min walk to the brand new metro and lots of shopping. As for the hotel, the room was nice, breakfast was decent enough, and the staff was very friendly.

Good hotel for business, walking distance the the famous Tahlya street and quiet area.

I arrived early and was charged an additional half day, i requested a cab to travel to leap 2025 they provided the hotel car which i was charged 300 pounds, on the first day, the porter give the driver the wrong address. When checking out the bell boy Accused me of stealing a towel. Which left me so annoyed, i opend all my Luggage in the middle of the street and showed him.I'd never stole a towel, all he could say was sorry sir Repeatedly which annoyed me even further. I AM NO THIEF. AFTER all the personal time and money i spent to go to Riyadh, my first experience was very bad. This hotel experience was the worst ever. Also the breakfast was poor, next time i will pay more and stay at the double tree or four seasons, going to a hotel like this not worth the stress and being treated like that. Its not 4 star, 2 max !!

Convenient location with good price.

Good

The staff are very professional, friendly and helpful. The GYM is good Breakfast is good.

The staff are very professional , helpful and friendly

Good location. Easy access. Good Gym.

Very nice stuff cooperative near to most famous locations

great overall

Good location