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The air con temperature in the room was uncontraollable. It was only either ON (at very low temperature) or OFF. With the air con turned on at low temperautre, there was no hot water AT ALL for the sink nor the shower at all 4 nights I stayed there. It is just unaccetable. I tried to ask the hotel staff if they could offer me just 1 day of complimentary breakfast as a compensation, but the answer is NO. Will never stay at this place again nor recommend any friends to stay there.

Customer service was good - I arrived very late at the hotel yet my checkin was quick and easy. The room was good. Though I feel the washroom could use some improvements. Cost was decent. Overall, I would recommend a stay here.

Great hotel. Clean and helpful staff. Amazing breakfast buffet. Was very helpful and accommodating when I extended me and my family’s stay and accidentally booked for just for myself.

The food was terrible and very limited everything tasted horrible starting from coffee to everything else. Staff is ok , rooms were somewhat clean

much better than expected. Clean, comfortable, and decent location.

staff are super friendly and helpful

it's quite environment

مقبولة

الفندق قريب من المجمعات الطبية يوجد مسبح وصالات رياضية وسونا وبخار وابدلوا الفطور بسحور وكان البقيع منوع ولذيذ كانت إقامتي في رمضان

وصلت في الساعة الثامنة مساء ولم تكن الغرفة جاهزة, وانتظرت قرابة النصف ساعة في الاستقبال بلا جدوي, وعرض على موظف الاستقبال غرفة مدخنين ولما رفضت قال لا توجد غرفة أخري ولما كلمت المدير وقال سنرد قيمة ليلة من الحجز عند الخروج اعتذارا على هذا الخطأ ولكن لم يردوا أي شيء عند خروجي من الفندق ثلاثة أيام في المطعم لم يفكر أحد من العاملين في التعامل مع الذباب المنتشر بين النزلاء وعلى الطعام الغرفة وجودت فيها للاسف قمامة من الزلاء السابقين, ولم ينظفوها كما ينبغي لاستقبال نزيل جديد

الفندق قديم

كان جيد بس ازعاج المكيف كان سيء ومزعج

Friendly and helpful staff, clean rooms, good quality. Will book again.

I stayed while on travel for business. The hotel is clean, nice quality, helpful staff, and a great value. I have stayed several times and will stay again in the future.

Not clean, bath room small, no place to use computer power plug and also expensive

لا بأس به قريب من الخدمات

Hotel employees are really really helpful and understandable. I would love to stay there over and over. Hotel is super clean. Food was great too. I had to extend my stay one day more and they changed me the same whatever I paid online. Hotel's money exchange rates were ok too.

This was probably one of the worst hotels I have stayed in and certainly the worst Best Western. The first room I was in smelled really badly and the shower had zero pressure. I then changed rooms to much nicer smelling room but found cigarette burns in the bedding and other peoples body hair on the bathroom floor. The Internet was also very hit and miss in this second room and I often had to move around the room to connect. Great price for Riyadh but I certainly won't stay again. I would urge Best Western to check this hotel carefully as I don't think it matches up to their usual standards.

amazing stay....

OK. Price on the high side. Clean hotel reasonable service and OK for short stay.