プルマン・ザムザム・マッカ

Front Office Staff and Housekeeping staff are amazing

10/10 👏👏👏

Nice

Overall was good. 5 min to Haram. Rooms need some OSD.

Awesome

Abdullahrahman made the check-in process easy.

Amazing Best Hotel Around Haram.

Issue with the room when we checked in and then we talked to the duty manager Mohammad he is very polite and accommodating person he listen our issue and Asked desk staff Ahmad to help us and Ahmad gave us some good options and finally we pay some extra and upgraded to Presidential suite. That is a lovely option as we have Haram view Alhamdulillah. Again thanks for Mohammed and Ahmed for making our stay very comfortable.

Close proximity to Al-Haram. Staffs are helpful. Cons: I wish all elevators are straight connected to the ground (lower) level.

Best customer service. Very cooperative staff. Especially Muhanad from front desk.

Closeness to the Haram

The hotel staff were very helpful and familiar, willing to do any thing for happy stay. The hotel staff upgraded my booking from room with 2 queen beds to 2 bedroom hotel apartment for free, for more easy and happy stay.

There was no microwave which drives us crazy

Easy access

Konum dışında otelin başka avantajı yok. Akşam yemekleri iyi değil. Kahvaltı yetersiz. Temizlik kötü. Oda eski ve yıpranmış. Banyo temizliği iyi değil.

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Room condition is so bad this is old room

Amazing location and great service. Buffet breakfast was second to none specially Shehzad Ahmed the person covering the area my family and myself were seated was the best. We missed him on the day he was off. Excellent place to stay. We really enjoyed staying here. My wife and kids are already asking me to come back and stay here next year. Amazing place. Highly recommended. Saeed Mian.

Very close to Haram

Entre la porte de votre chambre et la salle de prière de la mosquée de la kaaba, il faut entre 30 et 40 minutes !!! Il y a un ascenseur pour descendre à l'accueil de votre hôtel, puis il y a l'ascenseur du centre commercial à prendre pour sortir du complexe hôtelier de 7 hôtels, un cauchemar sans fin plusieurs fois par jour. Le petit déjeuner est le seul point positif de cette hôtel. Sinon impossible de dormir de jour comme de nuit, car il y a des travaux de rénovation(bruit de marteau piqueur) et les autres clients sont extrêmement bruyants, on entend tout, tout le monde, les enfants courent et crient, c'est tout simplement invivable, on voulait juste partir de là mais on avait tellement payé cher la chambre qu'on est resté. Hôtel à éviter. Le centre commercial est très cher par rapport aux restaurants dans la grande rue populaire, il y a tellement de monde, c'est étouffant, effrayant, bruyant, avec des mendiants partout ( enfants, jeunes femmes avec bébé, homme habillé en serviette hiram) et qui vous suivent sans relâche (quel cauchemar pour les semer).