ブレイド ヒルズ ホテル

バスタブのお湯が流れなかったので対応していただきましたが結局直らず、部屋も変えてもらえなかったのでバスタブにお湯をためてつかることもできずシャワーも快適に使うこともできませんでした。それから深夜過ぎまで下の階でかかっている音楽が漏れ聞こえてきて静かに過ごせませんでした。部屋全体は清潔で雰囲気良く良かったと思います。

This was a lovely hotel. The fund was superb & well priced. There was no lift so not very accessible. Cases had to be carried up the stairs & staff didn’t volunteer to help. The hotel ground floor looked good but as you went up the stairs it began to look more worn & threadbare.

Parking ok. Limited choice of drinks. Good food. Service friendly and efficient. No lift and i had to climb 48 steps carrying luggage

Signature room was awful: no side tables or side lights by bed which meant I had to switch off the central light by the door and then navigate back to the bed in the dark. The bed allegedly had controls to raise the mattress and pop-up a Tv from the footboard but again, nothing worked. The central light was a chandelier which had a dodgy light which flickered and neither the TV in the main room, nor the one on the bathroom actually worked. I was staying two nights and complained on the first day and was told that someone would arrive the next day to fix the main TV but alas, although a new TV arrived, it still didn’t work. I emailed the manager to complain again but no response was forthcoming, Terrible customer service. I can only assume that the signature vibe was Fawlty Towers.

Rooms are large but overall they are tired and need updating. Limited menu in the restaurant for dinner and the breakfast area is like a sauna. Additionally the key card stopped working every day which meant I was up and down three floors (no lift). Positives are nice staff, the food is good and there are lots of hills for those that like walking.

X

Outdated run down. Pictures must be from ten years ago. Very disappointing.

Great location , view and staff. Be prepared for steps, even on the first floor.

Helpful staff

Quaint hotel with good breakfast and great views. Lots of stairs to the third floor!

This is an older hotel, which added to the charm. We found the room with 2 twin beds to be roomy and comfortable with a sitting area of 2 chairs and tea unit quite nice. . The bathroom was clean and large. I'd stay again!

Stayed 2 nights room only so can't comment on breakfast. We were given a complimentary upgrade to a large room on the top floor overlooking the hills to the side which was nice. It had a very large bathroom with bath. Room very comfortable with a separate tap/sink for water - we slept very well. We ate in the restaurant the first night and the food was very good and reasonably priced. Service was very friendly and started well but unfortunately there was a very long wait after the main course where we were not offered deserts so we gave up and left. Three Thatchers ciders on draft was nice! Location great with large car park and bus stop to Edinburgh centre just down the steps on the road beside the hotel - frequent buses taking about half hour. Overall a very good stay.

Lovely traditional hotel. Given the age of the building its kept in good shape. Staff are very friendly and well.presented.

Oerhört slitet hotell. Odiskat porslin på rummet. Toaletten satt inte fast i golvet. Väldigt dåligt tryck på vattnet. Det tog 5min att få håret blött.

Excelente vista, diseño del hotel, servicio, limpieza, desayuno, forma de transporte. Tamaño de habitación, y del baño. En verdad excelente. Elegante.

staying for business purposes, I always prefer an independent hotel over a 'chain'. Braid Hills is full of character, in a tremendous setting. The breakfast was outstanding value and quality! There was an issue at dinner, where the restaurant staff were at times overwhelmed. The Manager kindly addressed this to my satisfaction. It would not prevent me from returning on a weekly basis for the next 2 months.

Let us keep our luggage there until check in so we could explore the town hands free x

Enjoyed the historical aspect of the hotel

This hotel is a very old building, renovated (like many in Scotland). We had the family room, which was spacious and comfortable. The mini-fridge and sink were very handy to wash and store fruits and vegetables for snacks. Bus stop to Edinburgh Castle is 1 minute walk. Breakfast was varied. Missed the porridge though.

In general the stay was excellent, the service was great, the staff were friendly, the room was a good size and kept really clean. The only thing letting the hotel down is the decor. It needs a lot of work done on the threadbare carpets and the walls and ceilings need fresh wallpaper/paint, as neither seem to have had any attention for a long time. Other than that I couldn't fault the time spent at the hotel.