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The staff were extremely helpful and efficient. The room was spotless huge bathroom comfortable beds. Hotel is in a beautiful conservation village so lovely views we also had a garden room with easy access to lovely garden and seating to chill with a cuppa. Breakfast was excellent. I recommend Open Arms hotel to anyone visiting North Berwick.

I had a very nice stay at the Open Arms Hotel. The staff were very welcoming and made me feel at home. The room was first class with a view over the village green and very comfortable. The lounge area with the open fire is lovely and relaxing being able to have a pre- dinner drink and review the menu. It was a very enjoyable stay and will definitely be returning again in the very near future.

Amazing Scottish experience. Will come back again

Very clean room, great staff, good food

Good morning, I just wanted to let you know that I experienced a few problems with breakfast during our stay. Firstly, on Saturday morning, when I asked for a coffee, I was given a half cup of cold black coffee by a young man. I did not say anything at the time. The following morning, I bought my own coffee and noticed that everyone else in the restaurant was being served coffee in a small cafetière. I did not understand why this was not offered to me. Also, on Sunday morning, I ordered Eggs Royale. Instead, I was served two boiled eggs on smoked salmon with what looked like two spoons of mayonnaise. I mentioned to the staff that it was not Eggs Royale, but again I left it, as they did not seem to know how to deal with the issue. We had also booked a table on Friday night and could not understand why there were two different dining rooms — one with tablecloths and one plain. When I made the booking, I believed we would be seated in the main restaurant, as there was nothing on the website explaining the difference. Otherwise, the food on Friday night was good and the bedroom was lovely. However, we travel frequently in Scotland and, unfortunately, I will not be returning. Please do not retain my email address for marketing purposes. Kind regards, Caroline