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The room was spotless, the staff member Martina was attentive and very friendly, breakfast was delicious and served promptly. The room was very spacious, well located and had some lovely views. A real gem of a place.

The room was ok the bed was broken on the 1st night but when i spoke to one of the workers he got it repaired so all good 👍

Excepionaly clean, beautiful view, very friendly and helpful staff, very good breakfast

Room was disappointing. Booked a top range room, the view was excellent, however the room was not as expected. It was clean and tidy, however very small. No storage - one very small 500x500 3 drawer chest (low quality) , a rail for hanging clothes, a vanity shelf with mirror, and one chair. Really no room to sit, other than on end of bed. Had to sit in bar for over an hour as room not ready - I accept we were a bit early, however the Inn did not seem busy and no effort to check room readiness until after 3.00. Staff were ok, did their job, but not really enthusiastic to communicate. Was advised bar bill is kept separate and tab could be run up and settled in evening. I was presented with a bill as I left bar when room ready. Restaurant was closed, but we ate in the bar. This was very disappointing after previous visits. Chairs looked like children’s furniture, hard seats without any cushions, and overall lacking any warmth. The food however was first class, quick service and hot. Breakfast is as good as we have had in years, and service immaculate. It was a disappointing few days as The Inn has lost much of the comfort we remembered. It was a few years since we were last there, but probably some time if we ever return.

Friendly staff, comfortable room & good food

Really friendly staff. Nice bar and food.

Ok

Everything was really good. My wife and I have stayed before and nice to see standards are still excellent. I am an hotelier with 45 years experience so hopefully know what I am talking about.

Staff helpful without being over bearing Rooms clean and modern Restaurant cosy and a great ambience Food was amazing and a great selection on the menu. Only criticism would be the walls are quite thin on the room meaning it’s a bit noisy when other guests are in their room

There was an issue with our room and the staff did their best to remedy it. We had a downstairs balcony room but note that it basically touches the pavement.

We were very disappointed as we explicitly booked a room for 4 people (including children age in the booking) , which should have been their accessible room I believe At arrival, nothing was mentioned and when we entered the room we could see only 2 beds (a double and a single). When questioning the booking with the receptionist (and another lady passing by), we were told it was our fault (and we should not have been able to make such booking, great !). After getting some form of acknowledgement ( but never an apology), we managed to convince the receptionist to call her manager and the best resolution for them was a refund of 20£, which is clearly not sufficient and acceptable. With no other available hotel nearby, we had no choice but squeeze in the room for the night, with our young daughter sleeping on the floor. Mistake can be made, but the quality of an establishment can be seen on how they handle it, and this was probably the worst handling I have seen in a very long time.

Room was very clean. The food was nice both breakfast and dinner. Great cooked options for breakfast to suit all tastes. Staff were friendly.

Lovely spacious and modern room, great staff and food. Great spot

Room was spotless and warm with powerful shower. Nice bar with bar food - The Gluepot. The breakfast was a good selection but some of the cooked breakfast items were a bit on the cold side. Got a really good deal last minute with Expedia and would definitely recommend for a stopover. About 5 miles outside of Oban in the village of Connel.

It's sitting in a good location for a short Scottish getaway.

Room spotless and staff friendly and helpful

lovely hotel in a beautiful location.clean room,very friendly staff.great breakfast.would definately stay here again

Friendly staff, efficient service. Room was big enough for 3 people. Huge bathroom but the sink was way too small. It was impossible to wash up without wetting the floor. Beds were a little soft but still able to sleep well for the night.

Room was okay, nice view. Lacked any information regarding WiFi password, time of breakfast etc. No means of communication with reception e.g. phone. Breakfast was warm but not hot. Crockery we were given was chipped in several places. Overall the stay was okay but could have been better in our opinion.

Good spot to stay, providing you have a car. No local amenities.