ジ エンジェル ホテル

Lovely old building that’s completely rundown

Lift was awkward to use and felt like a step back in time. Service was slow. Room however, was excellent.

Hotellet bar præg af af at kærligheden til håndværket er forsvundet. Værelserne var pæne men sengene var elendige, maden var god men servicen mangelfuld og generelt var det desværre en skuffende oplevelse i forhold til tidligere oplevelser.

A truly great location,, with attentive staff, Rooms are spacious, the bar and restaurant are pleasant.

Tired. Needs a lot of updating.

Great stay, complimentary upgrade, thank you for a lovely stay. I would definitely stay here again.

Family rooms could do with a bit of refurb and bathrooms defo need updating. Shower head black mould and water sprayed everywhere, so did not use shower and had to have a quick bath. Staff were really nice

I will start positive: the team at the hotel could not have been more friendly and helpful. They tried to help me every way possible and helped me change rooms when the first was not suitable. I was travelling alone with a 4 month baby and I appreciate every effort that was made. Thank you so much team argyle. Please be aware the hotel does not have cots as advertised but once moved to a family room I was able to improvise with the spare bed. Again thank you to the team for moving me so quickly and helping. The less positive: the hotel is old and desperate for modernisation and general improvement. The shower was a dribble and holder was broken so grateful a bath was still an option. Beds are not comfortable (at least mine was not). The towel rail worked which was a plus. Options are limited in Dunoon and if it wasn’t for the brilliant team I would rate poor.

It was old and beautiful - gorgeous view!

High level of cleanliness, although room was slightly dated. Unable to try restaurant, arrived at 20:45 to be told we were too late, plenty of choice on the menu.

Unfortunately my review is not a positive one. We booked a premium room and were sorely disappointed. The room as a fantastic size but the carpet was absolutely filthy. The bathroom tiled floor was full of cracks. The 6 panel door leading into the bathroom was filthy. Although the interior was dated, well worn it does not mean it should be dirty. The rubber bath mat was torn and should have been binned and replaced sometime ago. We were also unfortunate to have dinner there. My husband ordered fish and chips at a cost of £13.95. He was served with plate of cheap frozen processed food. The fish was rectangular in shape and instead of being light and fluffy it was hard condensed fish pieces, the kind you get in a pack of 4 at a freezer store. Frozen chips and frozen garden peas. I estimate the contents would cost 2-3 pounds at max. I ordered a desert of profiteroles wit cream and like the fish was straight out of bargain freezer shop. To eat this a large spoon was handed to me and before I could ask for a dessert fork and fresh napkin the waiter was off. The spoon I was given was probably there since the hotel opened. It was tarnished and extremely old. It was the type you fined in your grandfathers tool box. We paid £117 pounds for one night which didn’t include breakfast, however, this turned out to be a blessing. I’m of the opinion the room was over rated and should not be advertised as a premium room in a 3star hotel. This is probably the worst hotel I’ve ever stayed in.

Friendly staff! Great stay!

Stayed with grandchildren in a great room. Staff extremely knowledgeable and accomodating. I did not like the breakfast dining experience. No back ground music the food was not great and you coukd hear a pin drop. No one talking at tables it felt awkward. Otherwise a great stay. I will stay again it was very pricey but location is why

Great location, rooms a little barren and dated. Mattresses old and uncomfortable.

Very old dated small attic room with slanted floor and low ceiling. Room was smelly and dirty with old furniture and uncomfortable bed. The cost for one night was much to high for this quality of hotel.

.

Great for an extended stay, service was great and reception staff were superb. Would recommend *****

Easy walk to the shops and beautiful views.

Staff and venue mostly good. Some good food also.

Stunning location