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Location. Your within walking distance of the town, train station if you require.

There was problems with the shower head and cubicle leaking so it then gave the room a damp smell. The Staff member was pleasant

Clean room. Staff hard to locate.

Modernised hotel, comfortable room with a large bathroom. All food is vegetarian. Cooked breakfast was decent size, though prefer pork or beef sausages. 15 min walk to Helensburgh centre.

The room was really nice, the welcome you got from the owner was limited . It was strange that the restaurant only did vegetarian food, we had pizza's which were nice ,also they only did alcohol free drinks

It was generally a very noisy disappointing stay, The food was meatfree, there was no bar serving alcoholic drinks, no seating area to relax in and the last straw was the police knocking our door to make a statement about the disruption coming from the room next to ours.

Loved the bathroom, best shower we've had this holiday. Staff very pleasant and helpful.

Welcomed, Kind hearted staff Clean and quiet

The room was very well decorated, spacious and comfortable. The staff was very welcoming and polite. The breakfast was a letdown. They should have put some yoghurts and pastries. I understand they are vegetarians, but I like to eat eggs in the morning. No beans either. Sorry, but you can't just have it one way. A hotel should cater for all, otherwise you should put very clearly that is vegetarian only.

Quiet, clean but basic. All I needed. Menu (meatless) was a bit limited bur food served was good, though a bit “chips with everything”.

very clean and nice stuff , low price

Enjoyed our stay. This hotel was inexpensive and the staff very helpful.

Ideally situated with restaurants and shops nearby. Helensburgh is delightful. Well managed with comfortable beds and really great young lady in the breakfast room who was exceptionally helpful. Really enjoyed our stay with friends.

Great value and location worked well for me.

What we paid was ok Sad had condensation on window. Bathroom nice

Visit was very good in service & staffing, food ok for vegetarian but not so good for non vegetarian, would possibly go back again.

Not made aware that only vegetarian menu available.Did however enjoy food on offer.Would return.

The hotel appeared generally clean but there was a sticky spot on the carpet, the toilet seat in our bathroom was broken and there was food left in the fridge from a previous occupant. The towel rail in the bathroom was stuck on full blast so both the bathroom and bedroom were unbearably hot and the windows had to be wide open to compensate, letting in biting bugs and the sounds of arguments and swearing from outside. Most of the breakfasts were ok, even though all the men in the party really wanted was some bacon, but the gluten free breakfast was chewy and plasticky. The hotel says it has a car park but it only has about 8 spaces which isn't enough for all of the rooms and we heard some very unhappy people arriving later in the evening and discovering that they were going to have to park elsewhere and walk to the hotel. When we needed to talk to someone on the front desk we had to ring the bell for ages because they were in the kitchen listening to very loud music and couldn't hear the bell. However the beds were comfortable, there was plenty of hanging space for clothes and we slept well

Nice budget hotel

There was no indication when our party booked this hotel that it serves Vegan and Vegetarian food only. This wasn't a problem for me but was for some of the others. Difficult to access the building (locked front door on arrival in the afternoon and waited for 20 minutes for someone to open it) and nobody on reception on any of the days and finally got checked in by a girl who seemed to be the cleaner/waitress. There was heavy rain on my last night and the ceiling in my bedroom started to leak. Put towels on the floor and reported it in the morning (after a sleepless night). Got a very disinterested response of 'I'll have a look at it'. No hint of an apology or concern for my welfare to what could have been a dangerous situation if the ceiling actually came down. Customer service appalling.