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Arrived at the hotel, which to their credit allowed us to check in early as we had to get to a wedding before their usual check-in time. Unfortunately the room was absolutely freezing - we thought the heating might be off, but it was actually on. As we were in a rush we turned the heater up and left for the day. We got back late at night to find the room still extremely cold. As the reception building was closed, and we’d previously been told that the hotel was fully booked, we handed the key in to the bar and drove for 2 hours home. Given the circumstances, I asked if we could get our money back. I was told no, as we hadn’t given them a chance to rectify the situation. This is fair enough, but as the reception was closed for the night and we’d been told there were no vacancies, we didn’t realise this was an option and I don’t think it’s unreasonable to ask for a refund. Disappointing - won’t be back and will tell others to avoid.

Good value, nice food, friendly staff.

Friendly staff and good food. Sadly, room need re-decorating and not suitable for business travel.

Toilet lid about to fall off. Water to hot

Lovely rooms Friendly staff and great food

We were extremely happy with our stay at The Mill Forge it’s our 4th time staying there and it was absolutely a treat Room was so spacious comfortable and had everything you can expect Beds are very comfortable bathroom very spacious Check In was easy and the staff friendly and make you feel most welcome With it being only a few miles from Gretna it makes it very convenient

Beautiful… definitely recommend a visit

Great one night stay for work

One of the nicest places we have stayed in. A hidden jem. Will stop there again.

Room was supposedly "accessible" however there were two steps to enter. Shower was inaccessible to anyone with mobility issues being up 2 steep steps. Breakfast was served upstairs!!

Great

I arrived really late and although reception was closed, they kindly made a key available. The chalet I was in was a bit tired, but clean. Breakfast was fine.

absolutely fabulous

Place was ok just a bit basic and could do with a new lick of paint. Staff were friendly and very good.

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Such an amazing place to stay. Very friendly staff , rooms extremely comfortable and the view from room overlooking the fields was stunning. can definitely recommend and will be going there again .

Lovely stay, staff very welcoming , food excellent and accommodation cleanliness cannot be faulted.

The place was great, facilities were good and the staff were even better.

Had a lovely 2 night stay here. Staff in reception, bar & restaurant were helpful & friendly. Room could of been a bit cleaner & the mattress was very uncomfortable, but the grounds & having the bar/restaurant there made up for it!

Probably a 2 * property in my option. Basic hotel however basic price.