ANEWリゾートヴリンタバニューキャッスル

This modern hotel with lovely rooms was great for our 2 night stay. Breakfast each morning was really nice and we ate in the restaurant both evenings which was also lovely. Our first night we were disappointed that the fillet steak on the menu wasn't available and mentioned this to the restaurant manager, who said he'd take care of it and true to his word, the next evening it was available. It was delicious, cooked to perfection. The pool for a hotel this size we felt was maybe a little too small and unfortunately the road to the property is in a poor state of repair which means it's a 30 minute drive from Newcastle itself but because the hotel restaurant was so good, this didn't really impact our stay as we didn't really leave the hotel. We also enjoyed 2 fabulous massages at the hotel spa which we felt were very reasonably priced. Lastly, there are gorgeous views from the property. Overall, we would thoroughly recommend this hotel.

Amazing resort. I would definitely stay there again

It's a beautiful hotel, gorgeous grounds and stunning views. The staff was very warm and accommodating. The rooms are comfortable and we loved the beds. Our room needed the floors cleaned again as they had sticky residue by the bed and seating area. We had three rooms and the bathrooms were beautiful but they had a foul smell coming from the drains which made the rooms smell bad. We ordered room service for dinner on two nights and the service was really slow. The wings were good but the steaks were terrible both nights. The 19 km road leading to the hotel/resort was the MOST TERRIBLE road I've had the displeasure to drive on; rough road and large potholes everywhere. I've never been so shaken in all my life. Such a shame for such a beautiful place.

The rooms are exceptionally beautiful! Super clean, super comfortable. The views are so Seren. I absolutely loved this hotel and would highly recommended it.

We had an amazing stay.

Prachtig gelegen resort aan een golfbaan. Nette en zeer comfortabele kamers.

I had a beautiful stay. the hotel is in a beautiful setting. It was lovely and peaceful. I just had an issue at checking and getting to my room my pillows were dirty. Romeo did manage to get me new ones and I was good. The waitress at dinner did seem a little inexperienced or just not very friendly. I am lactose intolerant so I had hoped a hotel of this standard would at least have some almond milk to have with my coffee. this was a similar issue at Anew Greenpoint in Nov 22. Took a walk around the property and was a little disappointed with some of the "empty" rooms/ offices with rubbish in them. didn't make for a good look for a hotel of your standing. A slight plumbing smell in the bathroom and shower not thoroughly cleaned so had to use my rubber slops to get in. no plugs by the beds is not ideal for me. a stronger WIFI would be great too. Overall, a beautiful hotel just needs a bit of TLC in some areas and it would make it must stop on this route.

A wow in all

The view is wonderful. Great mountain view. The rooms are great with useful amenities.

My stay was amazing, however the room was not as clean, I was assigned to room 403 but ended up in room 404. The restroom was not clean, the floor had sugary spots or stains.

Security

Terrible service from staff. Resturant staff not visible. Terrible food. Manager rude and uninterested

Beautifully located and looks wonderful. Rooms already a little tired though (bathroom sliding door was loose) and an over reliance on average buffet meals. A lovely venue but not a great tourist hotel.

It was good...

Very friendly staff and beautiful setting. Very good food in the restaurant at dinner , winelist average and not enough waiters on duty. Breakfast was average. The maintenance of our room however let to frustrations. The electronic safe was not working, bed lights and one lights in the bathroom not working. No key for sliding door in room on arrival.

We only had a one night stay. Everyone is very friendly and the place is very neat. Service is a bit slow, and they did forget utensils with breakfast (room service). Our waitress at dinner did her utmost best to keep us updated on food progress and checking in ons us. Food was delicious and being able to see the wine selection is great. The views are definitely worth the stay.

Loved everything about the place

It was a most memorable stay.The place was clean and staff are the friendliest people I have ever seen.

Lovely drive, beautiful hotel. Staff are very lovely, bit slow on service but the warm smiles make it worth it

Didn't like the fact that I was asked to produce a proof of payment after having already checked in.