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The WiFi was not working Everything else was perfect

Nothing but good things to say - spacious modern room, including a white loveseat and chair. Very friendly, helpful staff. Airport shuttle. And a 10 minute walk from a gigantic modern mall with countless eating and shopping options.

Great hotel! We had a pleasant and quick check-in. Our hotel room was very clean and the bed was soft. The breakfast was very good. Above all the staff was so accommodating.

ESTUVO BIEN

I stayed at Hotel Axor Barajas after injuring my leg and undergoing surgery. I chose this hotel through Expedia because of its good reviews, expecting professional and considerate service. Unfortunately, my experience was extremely disappointing. Upon arrival, I was told that my payment had not gone through and was asked to pay again. I had already completed the payment, and only after I showed proof did they finally provide the room. This caused unnecessary stress and showed a lack of proper management. When making the reservation, I clearly requested wheelchair assistance due to recent leg surgery. No wheelchair was prepared. There was also no luggage cart available. As a result, I had to struggle with my luggage while in significant pain. The condition of the room was also unacceptable. There was visible dust throughout the room, and the bathroom door would not close properly and kept opening on its own. For a hotel that advertises itself as an airport hotel with good standards, this level of cleanliness and maintenance is simply not acceptable. Overall, the hotel demonstrated a lack of organization, poor attention to detail, and little consideration for guests with medical needs. I would not stay here again and cannot recommend it.

Nice clean rooms and shuttle service to airport.

The airport shuttle service was wonderful!

Have stayed two times and found the rooms very nice. All of the staff were pleasant and accommodating. The restaurant was excellent both for dinner and breakfast.

The room had a lot of space and was clean and comfortable. The refrigerator in our room didn't work, but when I called, they delivered a new (and already cold) one. We had to leave for the airport at 3:30 am and the front desk arranged for a taxi ride at no charge.

Cerca del aereopuerto

Good hotel transport to airport. Comfortable room, good service in reception.

Helpful and nice staff. Clean and large room. Not much of bathroom amenities (a small piece of soap an 1 toothbrush.. no tissues or an extra bathroom roll) Note: shower towel hangers are at the farthest point away from the shower!

Clean room easy to sched shuttle to airport

Good shuttle service

Very good

Courteous staff, nice, clean room and facilities. Excellent breakfast

I only stayed one night, everything was fine, but the room service quality could go up a notch

Loved ir

The breakfast need to be me variable in options and try not to repeat same items each day instead you can make a weekly standard breakfast with some changes from day to day