カサ・モンテ・ビクトリア

Nydelig sted! Vil dra tilbake igjen og igjen!

It was so nice to use the terrace overlooking the city. Super cozy neighborhood with 20 minutes walk to the beach af city centre

Perfect place to stay if you don't mind climbing stairs/hills. We opted for walking everywhere since the parking on the street seemed a little tight. By the end of the stay we had built very strong leg muscles :)

Room was nice. Although advertised as a hotel this was an apartment hotel. There was a third party check in organisation to deal with on booking through hotels.com who wanted copies of passports, photos, email addresses, phone numbers, etc. Then no communication until 24 hours before arrival. Self check in details for arrive and worked ok. All based on a link to use with your phone to unlock doors. Room is a good 30 minutes uphill walk from the historic centre & involves steep steps. There are supermarkets & an amazing bakery closer by....down the steps. We didn't have a car but parking looked to be problematic on the street. Room 104 was large, comfortable, with a good coffee machine & glasses. There was no soundproofing so had to listen to banging doors at all hours, other people's air conditioning & neighbours conversations through the wall & ceiling. Earplugs are a must here! View was great. The advertised shared terrace was under construction so unable to use it nor enjoy our balcony very much as noisy work was going on directly below us. No contact with any staff. Room was not cleaned during our stay which was only 2 nights.

Good

Der er ikke personale på dette hotel. Online indtjekning og elektronisk nøgle. Dog er der god service og hurtigt svar ved online kontakt. Aktuelt er hotellet under ombygning, men der er stadig pænt og rent og man generes ikke af støj. Vi havde et stort og veludstyret værelse. Upåklagelig rengøring og en stor terrasse med udsigt over byen. Klar anbefaling at bruge dette sted.

The location is in a quiet area of town, has an amazing view overlooking the Gibrelfaro castle and the Cathedral. The room is spacious and has even kitchen necessities and a mini fridge. The coffee maker didn't work, and upon request for fixing or replacement, the hotel contact from the App only suggested solving the problem on my own. The bathroom is very clean, has a good amount of surface space. The shower has good water pressure. The check-in was really easy, and the room has good wifi. No staff present at the location, and it might cause a serious problem if the guests have any emergencies. The drawback was that the advertised public terrace was completely out of order, with heavy renovation taking place. And nowhere during my booking was this information mentioned to me. And the said renovation starts exactly at 8AM and disturbs the guests with the loud radio or drilling, or loud screaming. If you were banking on long sleep during VACATION or proper Siesta, don't expect peace and quiet.

Limpia y muy tranquila

Das Zimmer war super und sie Aussicht atemberaubend. Die Treppen, die zum Hotel hinauf führen, muss man dafür in Kauf nehmen. Es gibt keine Schlüssel oder Karte um reinzukommen, nur einen Link, den manrechtzeitig bekommeanchmal kalt es etwas

1. Nothing will be done with your requests. They will keep replying to you saying 'we're waiting for an update from our team'. But that's a lie. They're not local and the only thing they'll do is reply to you, but will NOT action anything you request them. It feels like communicating with AI. 2. Believe the negative comments here. I was naive thinking if I requested beforehand, then maybe my stay would be smooth. I've specifically asked for supplies for 2 people for 2night's stay. They only provided one set of towel. I felt I was on holiday and paid for 2 nights, so I deserve fresh towels per night. But that did NOT happen 1 set of towel for 3 days considering you'll sweat a lot with all those hiking to get to the property. Again, they replied, but didn't provide any additional towels at all. I feel sorry for those who've stayed here long term. 3. The garden is under-construction. It didn't matter at first as room 104 has a balcony. But workers start drilling and grinding early mornings AND SMOKING CIGARETTES. So al fresco breakfast with noise and smoke. 4. Uncomfortable pillows. Pillows are too thick, it's better not to use them. Didn't get enough sleep despite the tiring trips because of those pillows. 5. Most amenities don't work. Wifi doesn't work. Coffee machine doesn't work. Shower dial broken. Shampoo pump doesn't work. I feel sorry for those who've stayed here long term because yes they'll reply to you but will they provide for those broken amenities, NO.

This apartment was a good size with enough drawers and wardrobe space. A surprise when opening a wardrobe door to find a neatly fitted full size fridge, cutlery and crockery was provided and kettle and coffee machine. Plus dishcloth and washing up liquid! Everything was clean and tidy and the bed although it felt a little soft when sitting on, was very comfortable to sleep in. There was also a 2 stool breakfast bar plus one chair to sit down. Our view was overlooking the street but with double glazing, louvered window shutters and shutters on the inside it remained cool and almost soundproof. The air conditioning unit was 1st class. We arrived at the airport at 11:00hrs and because when I phoned the “hotel” (there was no-one on duty the whole 5 days we were there) as we weren’t allowed in until 15:00hrs I was told there was nowhere in the hotel to leave our luggage. So we sat around the airport for 3 hours. When we arrived at the “hotel” we found that in the foyer were about 6 large cupboards in which suitcases would have fitted! The cupboards however didn’t have locks! The system to get in when you arrive is simple. The “hotel” sends you an e-mail the day before you arrive, it contains the code to open the front door and a code to enter your room. When you enter the code to the front door a handle on the door lights up and flashes, you then turn the handle clockwise to open the door. There is a lift in the building down a corridor on the right.We would stay here again!

It appears a little away from the old town & the major tourist venues until you explore the pathways in the neighbourhood but be prepared for steps & hills!( good cardio!) I enjoyed it & was comfortable with the high tech remote check in & access process.( I qualify as a tech dinosaur at 74.) I would definitely go back there. The traditional was well married with the contemporary with a microwave, coffeemaker & kettle in each room so you could easy self cater. A great find!

Theres an amazing view like overlooking of the city, walkable to bus stations like 10mins averagely

Nydelig sted

Very pleased with our stay here, sorry comfortable bed, nice bathroom, good WiFi and smart TV, and very handy to have a full fridge and other facilities in the room. We had a small issue upon arrival, and although there is no check-in desk, the customer service team dealt with it quickly and efficiently, so credit and thanks for that. The hotel is quite high up on a hill, so best this in mind if you have walking difficulties. The short cut down has 143 steps, which are still there on the way back 😂 Overall though, it's good value for money, and we really enjoyed our stay. Would stay here again for sure

Very nice view.

The room was nice but a little too far from the center and there is no isolation so we hear everything but except that, the room was clean and had everything we needed with a nice view.

Me gustó mucho la casa, muy tranquila

Det ligger väldigt högt,

We had messed up our Expedia information whwn arriving. Vadym the owner very kindly helped with everything we needed. Beautiful hill top property superbly renovated designer. Beautiful. Private balcony is fantastic. The public plaza balcony is in process but will soon be great no dought. Thanksfor a great stay.